Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Secretary/Technician
Atlantic Health System, Overlook Medical Center
01.2023 - Current
Utilization, and advanced knowledge of EPIC workflow for both PCT & UA positions
Flex between Labor & Delivery and Mother Baby, based on the need of both units
Precepts as both PCT & UA on L&D and Mother Baby
Maintains positive, professional work environment
Rounding and taking patients vital signs (BP, O2, HR, Respirations)
Performing Electrocardiograms (ECG)
Phlebotomy skills
Giving baby baths both in patient room and nursery
Ambulates patients to and from restroom, ensuring patients safety
Assisting RNs with admissions
Documenting patient output when necessary
Avidly checking and restocking supply closets, and med room necessities
Registering incoming patients & newborns
Maintaining all HIPPA compliance
Organizing patient information, and creating charts based on patient status
Answered multi-line phone system and enthusiastically greets callers.
Facilitated inter-departmental communication to ensure all parties were informed of key updates.
Maintains Organization to ensure optimal work flow on unit
Lead Medical Receptionist
Premier Spine & Pain Management
10.2019 - 01.2022
Utilization of EMR system & scheduling
Assisting with Telemedicine appointments
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Scanning documents into patient charts
Displayed flexibility in accommodating last-minute schedule changes while maintaining orderliness within the practice.
Enhanced patient experience by streamlining check-in processes and maintaining accurate records.
Coordinated referrals for specialist consultations, obtaining authorization from insurance carriers when necessary.
Collaborated with clinical team members to optimize patient flow and maintain seamless operations during peak hours.
Prepared examination rooms for incoming patients, ensuring cleanliness and availability of necessary supplies.
Managed high call volume efficiently, directing callers to appropriate departments or personnel as needed
Answered phone calls and messages for 3 -physicians Pain Management medical facility, scheduling appointments, and handling patient inquiries.
Beauty Advisor
Sally Beauty
07.2018 - 01.2022
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Processed payments, entering sales in register for prompt customer service.
Train upcoming employees
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Waitress/ Hostess
Hawk Pointe Golf Club
04.2018 - 11.2018
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Maintain scheduling and event calendars.
Crew Trainer/ shift supervisor
McDonald's
11.2015 - 02.2018
Trained new employees, and made sure they were able to get a grip on all responsibilities, and tasks at hand
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Resolve customer complaints regarding sales and service.
Education
Nursing Student - Associate Degree Nursing
Warren County Community College
Washington, NJ
05.2026
High School Diploma -
Voorhees High School
Glen Gardner, NJ
06.2018
Skills
Critical Thinking
HIPAA guideline compliance
Data Verification
EPIC account setup for new patients
Records Management
Customer Service
Document Preparation
Judgment and Decision Making
Active Learning
Excellent Customer Service
Multi-Line Phone Systems
Timeline
Secretary/Technician
Atlantic Health System, Overlook Medical Center
01.2023 - Current
Lead Medical Receptionist
Premier Spine & Pain Management
10.2019 - 01.2022
Beauty Advisor
Sally Beauty
07.2018 - 01.2022
Waitress/ Hostess
Hawk Pointe Golf Club
04.2018 - 11.2018
Crew Trainer/ shift supervisor
McDonald's
11.2015 - 02.2018
Nursing Student - Associate Degree Nursing
Warren County Community College
High School Diploma -
Voorhees High School
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