Danielle Tranquilli
Hampton,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Secretary/Technician
Atlantic Health System, Overlook Medical Center
01.2023 - Current
- Utilization, and advanced knowledge of EPIC workflow for both PCT & UA positions
- Flex between Labor & Delivery and Mother Baby, based on the need of both units
- Precepts as both PCT & UA on L&D and Mother Baby
- Maintains positive, professional work environment
- Rounding and taking patients vital signs (BP, O2, HR, Respirations)
- Performing Electrocardiograms (ECG)
- Phlebotomy skills
- Giving baby baths both in patient room and nursery
- Ambulates patients to and from restroom, ensuring patients safety
- Assisting RNs with admissions
- Documenting patient output when necessary
- Avidly checking and restocking supply closets, and med room necessities
- Registering incoming patients & newborns
- Maintaining all HIPPA compliance
- Organizing patient information, and creating charts based on patient status
- Answered multi-line phone system and enthusiastically greets callers.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Maintains Organization to ensure optimal work flow on unit
Lead Medical Receptionist
Premier Spine & Pain Management
10.2019 - 01.2022
- Utilization of EMR system & scheduling
- Assisting with Telemedicine appointments
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Scanning documents into patient charts
- Displayed flexibility in accommodating last-minute schedule changes while maintaining orderliness within the practice.
- Enhanced patient experience by streamlining check-in processes and maintaining accurate records.
- Coordinated referrals for specialist consultations, obtaining authorization from insurance carriers when necessary.
- Collaborated with clinical team members to optimize patient flow and maintain seamless operations during peak hours.
- Prepared examination rooms for incoming patients, ensuring cleanliness and availability of necessary supplies.
- Managed high call volume efficiently, directing callers to appropriate departments or personnel as needed
- Answered phone calls and messages for 3 -physicians Pain Management medical facility, scheduling appointments, and handling patient inquiries.
Beauty Advisor
Sally Beauty
07.2018 - 01.2022
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Processed payments, entering sales in register for prompt customer service.
- Train upcoming employees
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Waitress/ Hostess
Hawk Pointe Golf Club
04.2018 - 11.2018
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Maintain scheduling and event calendars.
Crew Trainer/ shift supervisor
McDonald's
11.2015 - 02.2018
- Trained new employees, and made sure they were able to get a grip on all responsibilities, and tasks at hand
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Resolve customer complaints regarding sales and service.
Education
Nursing Student - Associate Degree Nursing
Warren County Community College
Washington, NJ05.2026
High School Diploma -
Voorhees High School
Glen Gardner, NJ06.2018
Skills
- Critical Thinking
- HIPAA guideline compliance
- Data Verification
- EPIC account setup for new patients
- Records Management
- Customer Service
- Document Preparation
- Judgment and Decision Making
- Active Learning
- Excellent Customer Service
- Multi-Line Phone Systems
Timeline
Secretary/Technician
Atlantic Health System, Overlook Medical Center
01.2023 - Current
Lead Medical Receptionist
Premier Spine & Pain Management
10.2019 - 01.2022
Beauty Advisor
Sally Beauty
07.2018 - 01.2022
Waitress/ Hostess
Hawk Pointe Golf Club
04.2018 - 11.2018
Crew Trainer/ shift supervisor
McDonald's
11.2015 - 02.2018
Nursing Student - Associate Degree Nursing
Warren County Community College
High School Diploma -
Voorhees High School
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