Excel
Hi, I’m
Danielle Tucker
Nursing
San Antonio,TX
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Summary
Nursing student and administrative assistant with expertise in front office operations, patient scheduling, and record-keeping in healthcare environments. Proven track record of enhancing patient satisfaction through effective communication and organizational skills. Successfully streamlined appointment processes, resulting in reduced patient waiting times. Committed to supporting clinical staff and contributing to team objectives with a strong work ethic and adaptability.
Overview
4
years of professional experience
1
Certification
Work History
CSL PlasmaSan Antonio, Texas
Medical Receptionist/Technician
03.2023 - 02.2024
Job overview
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Interviewed patients to complete case histories and intake forms.
- Greeted and checked in patients, updating patient information in computer system.
- Entered demographics and health history into the patient database.
- Managed front office customer service, appointment management, and administration tasks to streamline workflow.
- Answered phones promptly and directed calls appropriately.
Self-employeedSan Antonio, Texas
Home Health Aide
02.2021 - 01.2023
Job overview
- Provided companionship and monitored the health condition of the client.
- Cared for the patient by assisting with personal hygiene tasks and completing basic household chores.
- Planned, prepared, or served meals to patients according to prescribed diets.
- Helped the patient move in and out of bed, and with dressing and grooming.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Managed patient transportation and appointment scheduling.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Provided entertainment and companionship through conversation, reading, and board games.
- Improved patient outlook and daily living through compassionate care.
Westover Hills Rehabilitation And Healthcare CenterSan Antonio, TX
Medical Administrative Assistant
01.2020 - 12.2021
Job overview
- Communicated with patients with compassion while keeping medical information private.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Oversaw collection of admission, billing, and processing documents to meet organizational expectations.
- Registered patients and scheduled appointments.
- Assisted with scheduling diagnostic tests such as X-rays, MRIs, and CT scans when requested by physicians or nurse practitioners.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scanned documents into EHR systems according to established protocols.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Education
South CollegeKnoxville, TN
Associate of Science from Nursing
09-2026
San Antonio LeadershipSan Antonio, TX
High School Diploma
12-2021
Skills
- Patient management and documentation
- Vital signs evaluation
- Electronic health records
- Medical terminology
- Customer service and support
- Appointment scheduling
- Interpersonal communication
- Medical office administration
- CPR certification
- Telephone etiquette
- Flexible availability
- Typing and filing skills
- Documentation review
Certification
- (BLS) Basic Life Support Certification
- Currently pursing my Associates in Nursing
- 360 Non-Invasive Lipo Certification (Cavitation, Radiofrequency, Vacuum Therapy, ECT)
Education and Training
other,true,other
References
References available upon request.
Accomplishments
- Documented and resolved documentation error which led to contamination of a whole days worth of plasma .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipPart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsCompany CultureSoftware
Microsoft Office
Outlook
Teams and Zoom
Languages
English
Native language
Spanish
Elementary (A2)
A2
Interests
Esthetics and Personal Health
Gaining new Information/
Timeline
Medical Receptionist/Technician
CSL Plasma
03.2023 - 02.2024
Home Health Aide
Self-employeed
02.2021 - 01.2023
Medical Administrative Assistant
Westover Hills Rehabilitation And Healthcare Center
01.2020 - 12.2021
South College
Associate of Science from Nursing
San Antonio Leadership
High School Diploma
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