DANIELLE TYSON
Denver,CO
Summary
Seasoned compliance professional well-versed in policy development, training management and reporting. Well-organized and systematic with excellent communication and planning abilities. Looking for challenging position in fast-paced environment.
Overview
17
17
years of professional experience
6
6
Certification
Work History
Regional Compliance Specialist
Monroe Group
Denver, CO
09.2021 - Current
- Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
- Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
- Managed quality programs to reduce overdue compliance activities.
- Tracked customers' loan status to update appropriate teams and facilitate subsequent steps, leading to timely closings.
- Performed quality control reviews of all loan packages to check adherence with federal and state regulatory requirements.
- Identified deficiencies, discrepancies, misinformation and compliance issues with loan documentation in order to determine ineligibility or acceptance status and return non-compliant packages to teams for resolution.
- Advised staff and customers through audits and remedy compliance issues..
- Checked adherence to federal and state regulatory requirements by performing quality control reviews of loan packages.
- Kept up to date with loan product knowledge, internal policies, procedures and regulations.
- Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Adhered to deadlines in optimizing regulatory and operational performance.
- Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
- Established working relationships with regulatory agencies both state and federal level
- Enforced regulations by reviewing federal and state laws to confirm compliance.
- Studied regulations to ascertain requirements and delivered necessary training to site staff.
- Completed all assignments on time and with no infractions during examinations.
- Onboarded new temps by entering employee information into systems
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used Microsoft Word and other software tools to create documents and other communications
COMPLIANCE SPECIALIST
Aurora Housing Authority
Aurora, CO
01.2016 - 05.2020
- Review and approve Move-ins, Interims and Annual Recertification for all applicable housing programs (Section 8 Project Based, LIHTC, HOME, RTC Bond and USDA Rural Development)
- Advised staff through audits and remedy compliance issues.
- Ensure all weekly, monthly, quarterly, and annual reports are completed on time
- Planned and executed compliance audits to check company policies, procedures and controls.
- Prepared for MOR audits, LIHTC and State Agency inspections
- Complete responses to MOR, LIHTC and State Agency finding to ensure close-out
- Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
- Work with on-site team to ensure timely submission of HAP request for assigned portfolio, assist with HAP Reconciliation
- Submit move ins, annual recertification, interim, special claims and move outs to HUD for HAP payment request via TRACS
- Assist with all annual Gross Rent increases, contract renewals and utility allowances
- Ensure accuracy of the waiting list guidelines for housing applicant and determine eligibility and application order per HUD guidelines
- Conduct training for community managers, regional property manager on various program guidelines (Section 8 Project Based, LIHTC, and HOME Funds
- Fraud investigation via EIV reports for unreported income and multiple subsidy and setup payment agreements
COMMUNITY MANAGER
Adams County Housing Authority
Commerce City, CO
01.2014 - 01.2016
- Managed multi programs and staff also implemented training and development of procedures (Project Based, Tax Credit, and HOME funds programs)
- Determined eligibility for new and existing tenant with regards to income and household size per HUD guidelines as well as working with CHFA
- Entered all information via Yardi to ensure accuracy
- Audit files for accuracy and MOR preparation
- Gross Rent increase for existing residents
- Completed inspection for new and existing tenant
- Also managed maintenance staff on REAC yearly inspections
- Worked with vendors to schedule a project and bid negotiations
- Completed an analysis to determine what expenses needed to be included in the capital expense budget
- Forecast annual budget as well as a 5 year projection of expense
- Ensure projects are within the fiscal budget limits
- Maintain a NOI at 6.5 throughout the year
- Data analysis of budgets and statistical reporting
- Compiled data, reviewed for statistical information and prepare various reports
- Fraud investigation via EIV for unreported income and setup repayment agreement per HUD guidelines
- Knowledge of Tax Credit, Public Housing, Section 8, 236 and PRAC811
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Liaised with diverse community agencies to serve as client advocate and provide continuity of care.
COMPLIANCE SPECIALIST
Mercy Housing
Denver, CO
01.2013 - 01.2014
- Review files to ensure accuracy and files are in 100% compliance with Tax Credit, HOME, Bond Section 8 and Section 202 & 811 PRAC as well as Shelter Plus Care, Supportive Housing Program, and SRO for all regions of the country
- Verified properties are practicing Fair Housing Standards
- Assist with HUD annual rent increases, contract renewals and utility allowances
- Ensure the accuracy of the waiting list of applicants for housing to determine applicant eligibility
- Conduct training for community managers, regional property managers
- Served as subject matter expert by advising staff and working directly with external agencies throughout audits or to remedy compliance issues.
- Fraud investigation via EIV reports for unreported income and multiple subsidy
- Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
- Maintained current knowledge of loan products and applicable requirements, processes, procedures, internal policies and regulations.
PROPERTY MANAGER
Franciscan Ministries
Denver, CO
01.2011 - 01.2013
- Managed 383 apartment units for seniors and disable residents
- Managed multi programs (PB and LIHTC) and staff also implemented training and development of procedures
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Determined eligibility for new and existing tenant with regards to income and household size per HUD guidelines
- Entered all information via OneSite to ensure accuracy and compliance with state and federal regulations
- Audit resident files for accuracy to ensure all housing guidelines are in compliance
- Audit for MOR preparation and responded to auditor for any corrections needed
- Processed Gross Rent increase as per the Rent Schedule and Utility Allowance
- Completed inspection for new and existing tenant
- Managed staff in preparation of REAC inspection, submit response for any finding, submitted an appeal when needed
- Worked with vendors to schedule a project and bid negotiations
- Ensure projects are within the fiscal budget limits and maintained a low NOI each month
- Knowledge of Tax Credit, Public Housing, Section 8, Section 236, HOPWA, and Fair Housing
- Data analysis of budgets and statistical reporting
- Compiled data, reviewed for statistical information and prepare various reports
- Fraud investigation via EIV – for unreported income and setup repayment agreement according to HUD guidelines
HOUSING SPECIALIST
Community Alliance
Omaha, NE
01.2008 - 01.2010
- Issued Housing Choice Voucher to approximately 250 program participants with persistent mental diseases or homeless
- Assisted tenant with filing for Social Security benefits and State aid
- Conducted Housing Quality Standard Inspections for new move in and on an annual basis
- Corresponded with landlord for any needed repairs on failed inspection, to ensure repairs were completed
- Conducted third party income verification via UIV, calculated rent subsidies using 50058 or 50059
- Processed leasing information to ensure landlord were meeting HUD guidelines
- Educated landlord on Regional Rental Assistance Program and HUD guidelines
- Posted and maintained monthly payments
- Compiled data, reviewed for statistical information and prepare various reports
- Requested additional funding via Regional Rental Assistance Program - Region 6 Behavioral Health Program
- Developed and maintained a database via Access used a monthly reporting for ad hoc report to state ran Region 6 Behavioral Health Program
- Acted as a liaison between consumers and behavioral health specialists
- Implemented and developed new procedures for data entry and maintain statistical information
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Calculated tenant rent amounts to prepare leases and contracts.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over 100 apartments by providing direct, hands-on support services.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness 95%.
- Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
- Helped clients find permanent or temporary housing.
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness
Site Property Manager
Omaha Housing Authority
Omaha, NE
01.2003 - 01.2008
- Managed multi properties (300 units) and staff also implemented training and development of procedures
- Determined eligibility for new and existing tenant with regards to income and household size per HUD guidelines
- Entered all information via Yardi to ensure accuracy
- Determined fraud investigation via EV verification recovery of any back rental amounts due
- Completed inspection for new and existing tenant
- Also managed maintenance staff on REAC yearly inspections
- Collaborated with vendors to schedule various projects (sprinkler system installation and rehab of units)
- Collection and payment setup for past due rents
- Rent Increase for new and existing tenants
- Knowledge of Tax Credit, Public Housing, Section 8, and Fair Housing
- Microsoft Office all application
- Data analysis of budgets and statistical reports
- Compiled data, reviewed for statistical information and prepare various reports
- Maintained necessary inventory items and janitorial supplies
- Assigned maintenance, utility worker and other staff duties
- Scheduled maintenance work orders
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Business Administration; Accounting Principles; Business Law; Information -
Ottawa University
1999
Some College (No Degree) - Pharmacy (Pre-Pharmacy)
University of NE At Omaha
Omaha, NESkills
- Compliance Reporting
- Compliance Risk Management
- Facility Oversight
- Audit Coordination
- Compliance Monitoring
- Regulatory Standards
- Effective Working Relationships
- Regulatory and Compliance Understanding
Certification
(2008) Public Housing Rent Calculation
(2009) Assets Management
(2009) Public Housing & Section 8 Eligibility Certification
(2010) Assisted Housing Manager
(2013) State Compliance Specialist, Blended Occupancy Specialist
(2017) Novogradac Property Compliance Certification
(2019) Housing Standard Quality Inspection
(2021) Certified Occupancy Specialist
Timeline
Regional Compliance Specialist
Monroe Group
09.2021 - Current
COMPLIANCE SPECIALIST
Aurora Housing Authority
01.2016 - 05.2020
COMMUNITY MANAGER
Adams County Housing Authority
01.2014 - 01.2016
COMPLIANCE SPECIALIST
Mercy Housing
01.2013 - 01.2014
PROPERTY MANAGER
Franciscan Ministries
01.2011 - 01.2013
HOUSING SPECIALIST
Community Alliance
01.2008 - 01.2010
Site Property Manager
Omaha Housing Authority
01.2003 - 01.2008
Business Administration; Accounting Principles; Business Law; Information -
Ottawa University
Some College (No Degree) - Pharmacy (Pre-Pharmacy)
University of NE At Omaha
(2008) Public Housing Rent Calculation
(2009) Assets Management
(2009) Public Housing & Section 8 Eligibility Certification
(2010) Assisted Housing Manager
(2013) State Compliance Specialist, Blended Occupancy Specialist
(2017) Novogradac Property Compliance Certification
(2019) Housing Standard Quality Inspection
(2021) Certified Occupancy Specialist
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