Danielle Vaccaro

• Designed and deployed scalable cleaning and quality control programs for K–12 districts.
• Optimized custodial operations through collaboration with district leaders and field teams.
• Rolled out a national software platform, developing training programs to enhance adoption.
• Managed high-volume project implementation while supporting over 20 concurrent initiatives.
• Executed projects within deadlines, ensuring compliance with legal requirements and policies.
• Developed staff through regular training, support, and on-the-job development opportunities.
• Fostered collaborative relationships to ensure successful program implementation and long-term retention.

• Thrived in fast-paced environments, swiftly adapting to new challenges.
• Exhibited excellent communication skills through consistent team interactions.
• Utilized critical thinking for effective evaluations and problem-solving.
• Demonstrated strong organizational abilities while managing multiple assignments.
• Achieved productivity by efficiently managing time and meeting deadlines.
• Established respectful working relationships through support of colleagues.
• Processed shipping orders accurately for timely distribution and fulfillment.
• Collaborated with team members to optimize workflows and minimize delays.

• Rochester, NY Sales office

• Coordinated communication between sales team and clients to enhance customer satisfaction.
• Maintained accurate records of inventory levels and assisted with stock management.
• Provided administrative support for sales presentations and client meetings.
• Assisted in achieving sales targets through effective coordination with the sales team.
• Expedited quote generation by maintaining an updated database of product offerings and pricing information.
• Handled customer inquiries and resolved issues efficiently, promoting positive relationships.
• Developed comprehensive knowledge of company products and services to effectively address customer inquiries.
• Enhanced team productivity by streamlining sales support processes and procedures.
• Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
• Coordinated responses and resources to handle special client requests.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Supported administrative operations by managing scheduling and coordinating meetings for department staff.
• Processed incoming communications, responding promptly to inquiries and directing them to appropriate personnel.
• Collaborated with team members to streamline office procedures, enhancing workflow efficiency and communication.
• Maintained office supplies inventory, ordering materials as needed to support daily operations without interruption.
• Developed and implemented filing systems that improved document retrieval times and organizational effectiveness.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.

• Analyzed revenue trends to optimize pricing strategies and maximize profitability.
• Developed and implemented dynamic pricing models based on market demand and competition analysis.
• Collaborated with sales and marketing teams to align revenue strategies with promotional activities.
• Conducted regular forecasting to anticipate market shifts and inform strategic decision-making processes.
• Led cross-departmental initiatives to enhance guest experience while driving revenue growth.
• Established strong client relationships, negotiating contracts to maximize overall company earnings.
• Increased revenue by implementing effective pricing strategies and monitoring market trends.
• Developed dynamic pricing models, capturing additional revenue opportunities from fluctuating markets.
• Improved cost-efficiency by analyzing financial reports and identifying areas for operational improvements.
• Identified issues regarding delayed or incomplete payments and followed through to resolution.
• Reviewed customer contracts and purchase orders for revenue recognition and verified compliance with company policies and standards.
• Developed and distributed quarterly management revenue and analysis reports using proven software tools.
• Assisted in budget development processes, ensuring alignment with company-wide revenue goals and objectives.
• Prepared fair value analysis for multiple-element arrangements and volume purchase agreements.
• Worked within core team to streamline business processes and internal controls, resulting in scalable and detailed set of procedures.
• Calculated and reconciled monthly screening revenue in accordance with established corporate terms.
• Performed month-end reconciliation and developed reporting metrics in coordination with corporate finance executives.
• Functioned productively in matrix organization across organizational levels and organized and prioritized responsibilities to meet commitments.
• Collaborated with sales and marketing teams to develop targeted campaigns for revenue growth.
• Facilitated cross-functional collaboration between departments, fostering a culture of continuous improvement in achieving shared financial targets.
• Managed reservations systems effectively, optimizing stay patterns to increase room occupancy rates.
• Implemented inventory control measures, maximizing room revenue during periods of high demand.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

• Oversaw financial reporting and compliance with industry standards.
• Developed and implemented budgetary controls to optimize resource allocation.
• Streamlined accounts payable/receivable processes to enhance cash flow management.
• Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
• Prepared balance sheets, cash flow reports and income statements.
• Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.

•Delivered exceptional customer service by greeting guests and addressing inquiries promptly upon arrival.

•Managed check-in/check-out procedures, ensuring billing accuracy and reservation integrity.

•Coordinated guest services, including room assignments and special requests effectively.

•Efficiently handled phone inquiries about hotel amenities, bookings, and local attractions.

•Maintained organized front desk area, fostering a welcoming atmosphere for guests.

•Resolved service-related complaints with professionalism to boost guest loyalty.

•Liaised with housekeeping to guarantee room readiness for incoming guests.

•Processed financial transactions accurately while maintaining records for audits.

• Streamlined invoice processing procedures to ensure timely vendor payments and minimize financial errors.
• Coordinated event logistics by managing schedules and resources for seamless execution.
• Supported setup and breakdown of events, ensuring organized workspaces and adherence to safety protocols.
• Collaborated with vendors to secure supplies and services, fostering positive future relationships.
• Implemented feedback mechanisms post-events, collecting insights for continuous improvement.
• Monitored event timelines and budgets, proactively addressing potential issues for project alignment.
• Participated in pre-event planning meetings, contributing input on themes and success strategies.
• Promoted a safe environment at events through strict adherence to safety regulations.

Delivered exceptional customer service by greeting guests and addressing inquiries promptly upon arrival.

Managed check-in/check-out procedures, ensuring billing accuracy and reservation integrity.

Coordinated guest services, including room assignments and special requests effectively.

Efficiently handled phone inquiries about hotel amenities, bookings, and local attractions.

Maintained organized front desk area, fostering a welcoming atmosphere for guests.

Resolved service-related complaints with professionalism to boost guest loyalty.

Liaised with housekeeping to guarantee room readiness for incoming guests.

Processed financial transactions accurately while maintaining records for audits.

• Delivered exceptional customer service by greeting guests and addressing inquiries promptly upon arrival.
• Managed check-in/check-out procedures, ensuring billing accuracy and reservation integrity.
• Coordinated guest services, including room assignments and special requests effectively.
• Efficiently handled phone inquiries about hotel amenities, bookings, and local attractions.
• Maintained organized front desk area, fostering a welcoming atmosphere for guests.
• Resolved service-related complaints with professionalism to boost guest loyalty.
• Liaised with housekeeping to guarantee room readiness for incoming guests.
• Processed financial transactions accurately while maintaining records for audits.