Detail-oriented and experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and focused on attentively assisting office staff.
Overview
19
19
years of professional experience
Work History
Office Manager
Leeper & Associates, P.A.
Orlando, FL
09.2013 - Current
Supervised staff members, organized schedules and delegated tasks.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Provided training to new hires on office policies and procedures.
Managed office inventory and placed new supply orders.
Administered payroll and maintained proper documentation of employee personnel.
Used judgment and initiative in handling confidential matters and requests.
Coded and entered daily invoices with in-house accounting software.
Recruited and trained new employees to meet job requirements.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Office Assistant
Kingsford Law
Maitland, FL
07.2009 - 08.2013
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Performed data entry tasks into various computer systems accurately and efficiently.
Assisting with the intake of new files
Collected and coded various documents to prepare for filing, storage and processing.
Transcribed dictation
File Clerk
Marshall Dennehey, P.C.
Orlando, FL
01.2007 - 02.2009
Organized and filed documents according to established procedures.
Prepared labels for new files and folders as needed.
Retrieved requested files from archives or other offsite locations.
Scanned documents into electronic database system for archiving purposes.
Performed data entry tasks related to filing activities.
Audited existing files to ensure accuracy of information on a regular basis.
Created new files when necessary following established protocols.
Input data into computer systems to support document and information retrieval.
Sales Representative
Insured Services
Las Vegas, NV
01.2005 - 12.2007
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Researched competitors' products, prices, and sales techniques.
Conducted market research to identify potential customers and their needs.
Organized client visits, presentations, product demonstrations and trade shows.
Maintained accurate records of all sales and prospecting activities.
Performed regular follow-ups with prospects to close deals in a timely manner.
Created detailed reports on daily, weekly, and monthly sales activity.
Assisted in developing promotional materials such as flyers, brochures.
Education
Associate of Science -
Valencia College
Orlando, FL
05-1999
Skills
Administrative Support
Billing
Banking operations
Payroll and budgeting
Organizational Skills
Timeline
Office Manager
Leeper & Associates, P.A.
09.2013 - Current
Office Assistant
Kingsford Law
07.2009 - 08.2013
File Clerk
Marshall Dennehey, P.C.
01.2007 - 02.2009
Sales Representative
Insured Services
01.2005 - 12.2007
Associate of Science -
Valencia College
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