Summary
Work History
Education
Skills
Certification
Generic
DANIELLE VANGUILDER

DANIELLE VANGUILDER

Caregiver
Lacey,WA

Summary

I am a friendly, dedicated and loyal individual who has the ambition to succeed in any given environment. Although I have extensive experience in customer service, I love to learn, and working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Work History

Caregiver

First Light Homecare
01.2023 - Current

Caregiving responsibilities:

  • Personal care: Bathing, dressing, feeding, and helping with mobility
  • Transportation: Driving to medical appointments or running errands
  • Household tasks: Grocery shopping, cleaning, and managing incontinence
  • Emotional support: Providing companionship and reading to the person
  • Health care: Monitoring medications, communicating with doctors, and advocating for the patient
  • Home safety: Ensuring the home is safe with handrails, grab bars, and smoke alarms
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.

Customer Service Associate

Panera Bread
08.2015 - 01.2024
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service
  • Escalated customer concerns, store issues and inventory requirements to supervisors
  • Set up and activated customer accounts
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication

Education

High School Diploma -

Basic Academy Of Int'l Studies High School
Henderson, NV
06.2000

Skills

  • Inbound and outbound calling
  • MS Office proficiency
  • Team member support
  • Problem Resolution
  • Customer relationship management
  • Effective communication
  • Quality assurance
  • Data evaluation
  • Retail sales customer service
  • High-energy attitude

Certification

NAR - 1/2023

HCA - 1/2025

Credential Number - 61521356

DANIELLE VANGUILDERCaregiver