Skilled Patient Care Technician offering demonstrated expertise in patient support developed over Number years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
Work History
Medical Assistant
OrthoNeuro
New Albany, Ohio
05.2024 - Current
Assisted healthcare providers during patient examinations and procedures.
Managed patient records using electronic health record systems.
Prepared medical equipment and maintained cleanliness in examination rooms.
Educated patients on treatment plans and medication instructions.
Collected and processed lab specimens for testing accurately.
Communicated patient information to medical staff efficiently.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected samples from patients for laboratory testing purposes.
Organized charts, documents and supplies to maintain team productivity.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Medical Assistant/Receptionist
Krogers The Little Clinic
08.2023 - 05.2024
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced stress for patients and families through effective communication and empathetic support.
Assisted Nurse Practitioners with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Collected and verified patient information, maintaining accurate electronic records.
Processed insurance claims and handled billing inquiries with attention to detail.
Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
Maintained confidentiality of patient information according to HIPAA guidelines.
Performed administrative functions such as data entry into electronic health record system or other software programs.
Verified insurance eligibility and collected copays and deductibles at time of service.
Prepared correspondence including letters and emails regarding billing inquiries and other matters concerning the practice.
Processed payments for services rendered accurately and efficiently.
Took messages from patients and promptly relayed to appropriate staff.
Entered insurance, demographics and health history into patient database.
Completed relevant insurance and other claim forms.
Routed laboratory or diagnostic results to appropriate staff.
Medical Assistant/Receptionist
Peak Performance Chiropractic & Anti-Aging
Reynoldsburg, Ohio
07.2022 - 08.2023
Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
Streamlined appointment scheduling for improved patient experience and reduced wait times.
Assisted chiropractor with patient care, ensuring accurate documentation and treatment plans.
Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
Assisted in patient check-in and check-out procedures, ensuring smooth transitions.
Collected and verified patient information, maintaining accurate electronic records.
Processed insurance claims and handled billing inquiries with attention to detail.
Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
Ensured all necessary paperwork was completed prior to patient visits.
Provided assistance to clinicians during exams when needed.
Completed various clerical tasks such as typing letters, completing forms.
Maintained confidentiality of patient information according to HIPAA guidelines.
Performed administrative functions such as data entry into electronic health record system or other software programs.
Verified insurance eligibility and collected copays and deductibles at time of service.
Prepared correspondence including letters and emails regarding billing inquiries and other matters concerning the practice.
Processed payments for services rendered accurately and efficiently.
Conducted daily audits of charts to ensure accuracy of documentation.
Managed inventory of medical supplies and placed orders for replenishment when necessary.
Entered insurance, demographics and health history into patient database.
Conducted patient intake interviews to collect medical information and insurance details.
Nurses Aide
Abbington of Pickerington
07.2019 - 02.2022
My duty's here are with daily ADLs , showers help with check and changes
Help serve with all meals
This is an assisted living facility I am there for anything they may need help with.
Assisted patients with daily living activities and personal hygiene.
Monitored patient vital signs and reported changes to nursing staff.
Provided emotional support and companionship to patients during care.
Maintained cleanliness and organization of patient rooms and common areas.
Documented patient care activities accurately in medical records.
Collaborated with healthcare team to implement care plans effectively.
Educated patients and families on health maintenance and safety practices.
Supported mobility by assisting patients with walking and transfers.
HOME HEALTH AIDE
Home instead
04.2019 - 07.2019
I traveled to my patients homes who I had given to me by the company
I helped them shower and cook meals or help them prep there meals for the day or week , I also helped with anything they needed done around there home , laundry cleaning dusting anything they would need also take them to doctor appointments or grocery store or pick up prescriptions .
New albany Gardens
09.2017 - 02.2019
I worked on a split hall on skilled nursing , as well and on the assisted living side as well
My duty's on my shift were to make sure my residents were checked and changed and showers completed and daily ADLs
I also helped feed a couple of residents that were on my skill side
Take daily weights etc and do my shift computer logging for each resident .
Education
Diploma -
Watkins Memorial High School
Pataskala, OH
Skills
Hard-working professional with 45 years of experience and a proven knowledge of ambulatory care, acute care facility, and assisted living