Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Vasey

Two Rivers

Summary

Demonstrates strong analytical, communication, & teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success & further develop professional skills. Brings positive attitude & commitment to continuous learning & growth.

Detail-oriented individual with exceptional communication & project management skills. Proven ability to handle multiple tasks effectively & efficiently in fast-paced environments. Recognized for taking proactive approach to identifying & addressing issues, with focus on optimizing processes & supporting team objectives.

Overview

6
6
years of professional experience

Work History

Sales Associate

Walgreens
06.2018 - 11.2018
  • Organized racks & shelves to maintain store visual appeal, engage customers, & promote specific merchandise.
  • Executed efficient & accurate cash, card, & check transactions to complete customer purchases, complied with all company regulations.
  • Managed returns, exchanges & refunds in accordance with store policy.
  • Helped customers locate products & checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, & potential customers.
  • Rotated stock & restocked shelves to maintain product availability & store appearance.
  • Created a friendly & inviting store atmosphere, increasing customer happiness.
  • Accurately processed POS transactions, returning coin, currency, payment cards, & receipts to customers.
  • Resolved customer complaints with patience & understanding, restoring customer confidence.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store & by telephone, going above and beyond to serve needs.
  • Monitored customers for signs of security concerns & escalated issues to management.

Undertaker/Groundskeeper

Knollwood Chapel Mausoleum
06.2015 - 11.2015
  • Maintained pristine appearance of grounds by mowing, trimming, & edging lawns.
  • Improved landscape aesthetics by planting & nurturing a variety of seasonal plants.
  • Trimmed trees & shrubs to enhance the overall look & health of the property.
  • Cleared debris & litter from public areas to maintain cleanliness.
  • Assisted in designing landscape layouts for improved visual appeal.
  • Enhanced curb appeal, maintaining tidy & attractive outdoor spaces.
  • Pruned hedges & bushes for uniformity.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks & detail-oriented approach to groundskeeping.
  • Enhanced curb appeal by maintaining lawns, gardens, & walkways in pristine condition.
  • Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
  • Exhibited punctuality & reliability in completing assigned duties according to established deadlines without compromising quality standards.
  • Facilitated Burial setups & teardowns, enhancing the Mausoleum's reputation.
  • Utilized power tools & landscaping machines to maintain graveyard, and other outdoor areas..
  • Trimmed greenery, shrubs, & hedges to maintain uniform appearance throughout the burial sites.
  • Installed Headstones, floral vases & marble benches according to landscape design plan & client specifications.

Assistant Manager

Kilian Management Services
09.2012 - 11.2014
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

Diploma - General Studies

Mission Bay High School
2475 Grand Ave, San Diego, CA 92109
07.2004

Skills

  • Time management
  • Teamwork and collaboration
  • Problem-solving skills
  • Customer service
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Stocking and receiving
  • Store opening and closing
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Cleaning techniques
  • Guest relations
  • Sales training
  • Payment processing
  • Strategic planning
  • Inventory tracking
  • Building rapport
  • Inventory control
  • Policy and procedure adherence
  • Merchandise display
  • Product recommendations
  • Order processing
  • Sales goals attainment
  • Display setup
  • Product promotions
  • Shipment processing
  • Fraud detection
  • Contract preparation
  • Money transfer systems
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Task prioritization
  • Exceeds sales goals
  • New teller training
  • Retail loss prevention
  • Positive and professional
  • Energetic self-starter
  • Excellent communication skills
  • Hospitality and accommodation
  • Service oriented

Timeline

Sales Associate

Walgreens
06.2018 - 11.2018

Undertaker/Groundskeeper

Knollwood Chapel Mausoleum
06.2015 - 11.2015

Assistant Manager

Kilian Management Services
09.2012 - 11.2014

Diploma - General Studies

Mission Bay High School

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Danielle Vasey