Overview
Work History
Education
Timeline
Generic

Danielle Vayda

Williamsport,PA

Overview

12
12
years of professional experience

Work History

Senior Manager

Verizon Wireless
Williamsport, PA
02.2025 - Current
  • As a Senior Retail Manager at Verizon Wireless, I lead all aspects of store operations, including sales performance, team development, and customer experience. I coach and manage a team of assistant managers and sales representatives, driving accountability and results through clear expectations and consistent follow-up. I use data to identify business trends and implement strategies that improve profitability, reduce risk, and enhance overall performance. I focus on creating a culture of respect, ownership, and continuous growth, while supporting corporate initiatives and delivering strong results in a fast-paced retail environment.

Solutions Manager

Verizon Wireless
Buckhorn, PA
05.2022 - 02.2025
  • As an Assistant Manager at Verizon Wireless, I supported daily store operations while focusing on driving sales, enhancing the customer experience, and developing team performance. I worked closely with the Store Manager to coach representatives, manage inventory, and ensure operational compliance. I took ownership of key business metrics, helped resolve escalated customer concerns, and played an active role in motivating the team to meet and exceed targets. I consistently led by example, promoting a positive, accountable, and goal-oriented culture on the sales floor.

Solutions Specialist

Verizon Wireless
Selinsgrove, PA
10.2017 - 05.2022
  • As a Solutions Specialist at Verizon Wireless, I focused on delivering personalized solutions to meet each customer's needs while driving sales and building long-term loyalty. I actively listened to customers, identified opportunities, and recommended products and services that aligned with their lifestyle and usage. I consistently met or exceeded sales goals, contributed to overall store performance, and maintained a high standard of customer service. I also stayed up to date on new products, promotions, and technology to ensure I could confidently educate and guide customers through their purchasing decisions.

Senior Teller

Fulton Financial Corporation
Lewisburg, PA
09.2016 - 10.2017
  • As the Senior Teller, I took charge of the branch's customer accounts during routine transactions, actively seeking opportunities to drive business growth through thoughtful inquiries that addressed customers' needs. Additionally, I played a pivotal role in opening new accounts, including Credit Cards, while ensuring smooth operations for daily checking and multiple currency transactions, skillfully balancing tills to maintain accuracy and efficiency.

Wireless Consultant

Best Buy
Selinsgrove, PA
11.2013 - 09.2016
  • As a Wireless Sales Specialist, I excelled in delivering legendary customer service, achieving top sales results, and maintaining customer satisfaction. My expertise in plan details from major carriers and prepaid providers enabled me to find perfect solutions for each customer. With effective selling skills, I became the number one seller in the territory. Our team's outstanding performance in revenue, connections, and other metrics ranked us first in the company for four consecutive months, driven by effective teamwork and exceptional service.

Education

Bachelors - Business Management

Strayer
05.2026

Timeline

Senior Manager

Verizon Wireless
02.2025 - Current

Solutions Manager

Verizon Wireless
05.2022 - 02.2025

Solutions Specialist

Verizon Wireless
10.2017 - 05.2022

Senior Teller

Fulton Financial Corporation
09.2016 - 10.2017

Wireless Consultant

Best Buy
11.2013 - 09.2016

Bachelors - Business Management

Strayer

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Danielle Vayda