Danielle Vera
Eagle Mountain,UT
Summary
Industry experienced Supervisor and Project Manager recognized for excellent process improvement, problem solving and collaboration skills.
Overview
19
19
years of professional experience
Work History
Supervisor / Project Manager
Tesla
05.2022 - 05.2024
- Oversaw daily operations of the Contracts & Documentation department, ensuring smooth workflow and timely completion of a wide range of tasks.
- 50/50 split of responsibilities between supervisor and PM tasks
- Logged and tracked projects using Jira
- Published learning and knowledge content using Confluence and trained others to use this tool
- Collaborated with software and engineering teams to implemented automation and monitored existing automations to increase team productivity
- Enhanced communication within a mix of in office and remote employees by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored team members to help with career development and team needs.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Boosted team morale, knowledge and performance, organizing regular training sessions for both my team and cross functional team.
Project Manager
Tesla
06.2020 - 05.2022
- B2B Project Management
- Front of the line team member pulled from the Solar Roof team to develop a channel program, sharing expert knowledge as we worked to offer the ability to purchase and install with other contractors for the first time.
- Bridged the gap between both internal teams and external certified installers
- Collaborated with Sales Operations, Logistics, Project Managers, Designers and Certified Installers on a daily bases to ensure we stayed on task to ensure our certified installers had what they needed from start to finish.
- Assisted with design support and questions
- Received and input purchase orders
- Tracked orders from receipt to delivery and communicated with Account Managers and Certified Installers
- Handled start to finish onboarding process for CIs
- Documented Processes on Confluence
Tesla Advisor
Tesla
11.2011 - 05.2019
- One of the first 2 advisors to assist customers with the Solar Roof product
- Regularly selected to participate in round tables and even worked directly with engineers and executives to developed and improve processes.
- As a top performer I maintained both top sales numbers and assisted the team with process guides, talk tracks and built process guides using Confluence our knowledge base resource.
- Maintained a high level knowledge of all of our products and processes
- Helped advise customers on our products, proper system sizing, process and timelines
- Worked with cross functional teams to ensure projects moved smoothly and in a timely manner (design, permit and interconnection teams)
- Participated in ongoing professional development opportunities to stay current with best practices and the development of new ones.
Accounts Payables
Legacy Construction & Development, Inc.
09.2005 - 11.2015
- 10 years experience
- This job required a variety of office skills including switching from paper to paperless, checking and scanning mail, office errands and answering the phone.
- Fully transitioned from paper to 100% paperless documentation during my time here.
- High use of keyboard commands.
- Subcontractor Agreements
- Credit Card and Vendor Account reconciliations
- Computer skills: typing and data entry, paperless experience with Adobe, QuickBooks, Excel, Word
Direct Sales, Fashion Jewelry Advisor
Independent Lia Sophia Advisor
01.2011 - 01.2014
- Maintained up-to-date knowledge on industry trends and new product offerings, ensuring accurate advice was provided to clients at all times.
- Cultured a fun environment ensuring customers were excited to come back for more.
- Developed long-lasting relationships with clients and worked to onboard those interested in selling our products.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Top 10 in sales for my region.
Education
High School Diploma -
Virgin Valley High School
Mesquite, NV2004
Skills
- Jira
- Confluence
- Saleforce
- Project Management
- Team Collaboration
- Process Monitoring and Improvement
- Training and mentoring
- Problem-Solving
- Processes and procedures
References
- Creighton James, 702-350-0614
- Scott Bulloch, 702-346-8955
- Carmen Colosimo, 702-525-0296
Timeline
Supervisor / Project Manager
Tesla
05.2022 - 05.2024
Project Manager
Tesla
06.2020 - 05.2022
Tesla Advisor
Tesla
11.2011 - 05.2019
Direct Sales, Fashion Jewelry Advisor
Independent Lia Sophia Advisor
01.2011 - 01.2014
Accounts Payables
Legacy Construction & Development, Inc.
09.2005 - 11.2015
High School Diploma -
Virgin Valley High School