Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Vogel

Summary

Motivated individual with a proven track record in customer service, sales, and team leadership. Demonstrated ability to cultivate strong customer relationships, anticipate customer needs, and consistently surpass sales targets. Possess strong communication and interpersonal skills essential for delivering exceptional customer service.

Overview

7
7
years of professional experience

Work History

Area Sales Manager

TROC Global
10.2024 - 06.2025
  • Exceeded sales goals and service targets by cultivating and securing new customer relationships.
  • Present, promote and sell wireless product offerings inside one of the Nations largest retailers
  • Built meaningful relationships with customers and positive rapport with retail leadership and employees
  • Attended and lead weekly training sessions and sales calls to help ensure my teams knowledge and comprehension of current up to date promotions and software
  • Successfully worked CRM software for 5 different reps (20-30 leads per day) to bring back potential sales and assist in closing

Lead Toddler Teacher

Primrose Private School
03.2023 - 10.2024
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Inside Sales Rep

A&D Supply Co.
02.2022 - 02.2023
  • Greet and help customers with purchases using product knowledge
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Answered customers' questions regarding products, prices, and availability.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Audit and restock show room
  • Provide quotes and bids to customers
  • Faxing and scanning documents including delivery tickets, receipts & checks, new hire paper work & invoices
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Licensing Clerk

State of OK, DPS
08.2021 - 01.2022
  • Check documents to ensure they were compliant with DPS policy
  • Working one on one with applicants to provide excellent customer service and utilize problem solving skills
  • Working independently for long periods of time as well as being able to work as a team
  • Facilitating the issuance of Driver Licenses or Identification Cards
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.

Service and Engagement Team Mentor

Target
10.2019 - 06.2021
  • Perform actions as a front end closing shift leader (I.e. helping direct front of store team members to ensure proper closing routine is performed, closing cash registers and self check outs, properly labeling and sorting defective items, logging and sorting paid & left/lost & found, writing email to opening managers with details of the previous evening shift)
  • Working directly with guests in areas such as Guest Services, check lanes/self check out and drive up/pick up orders
  • Ensuring guest satisfaction quickly and efficiently with patience and problem solving (addressing and alleviating guest concerns with a proper solution within Target policy)
  • Keeping track and encouraging/helping team members meet certain expectations for store metrics (I.e. guest surveys, Target RedCards, checkout and drive up wait time)
  • Creating a break schedule and ensuring its followed as scheduled for anywhere to 10-15 team members at a time
  • Working closely with Team Leaders to come up with and creating sales plans

Administrative Assistant

Encompass Health
01.2019 - 10.2019
  • Create daily schedules on a spreadsheet as well as inspection forms and monthly staffing schedules using both windows and chromebook software
  • Scheduled meetings and appointment to prevent scheduling conflicts.
  • Prepared and edited documents and reports for quality and accuracy.
  • Entered data into system and accurately updated customer accounts.
  • Established administrative work procedures to track staff's daily tasks.

Patient Advocate

Encompass Health Rehabilitation Hospital
03.2018 - 01.2019
  • Worked effectively with staff from all departments to coordinate resolutions.
  • Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
  • Facilitated communication between patients, families and healthcare providers to support comprehension.

Education

High School Diploma -

Epic Charter Schools
Tulsa, OK
05-2015

Skills

  • Customer interaction
  • Meeting sales quotas
  • Sales assistance
  • Service troubleshooting
  • Sales strategy development
  • Team motivation

Timeline

Area Sales Manager

TROC Global
10.2024 - 06.2025

Lead Toddler Teacher

Primrose Private School
03.2023 - 10.2024

Inside Sales Rep

A&D Supply Co.
02.2022 - 02.2023

Licensing Clerk

State of OK, DPS
08.2021 - 01.2022

Service and Engagement Team Mentor

Target
10.2019 - 06.2021

Administrative Assistant

Encompass Health
01.2019 - 10.2019

Patient Advocate

Encompass Health Rehabilitation Hospital
03.2018 - 01.2019

High School Diploma -

Epic Charter Schools

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