Danielle Vouga
Mesa ,AZ
Summary
Dynamic and reliable Esthetician/Cosmetic Laser Technician with 10+ years of hospitality experience. Known for enhancing guest experiences, skilled in multitasking and clear communication, consistently delivering exceptional service and maintaining high safety standards. These are the few of many qualities I’d like to bring to Delta Airlines.
Overview
9
9
years of professional experience
Work History
Esthetician/Cosmetic Laser Technician
Arizona
01.2022 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
- Consistently received positive feedback from clients regarding exceptional service quality and prompt issue resolution skills.
Bartender
Talking Stick Resort
03.2018 - 12.2021
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Maintained impeccably clean, attractive and well-stocked bar area.
Head Bartender
Baja Joes
04.2015 - 03.2018
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Education
Southwest Institute of Natural Aesthetics
Tempe, AZ01.2022
Skills
- Hospitality and Guest Service
- Service-oriented mindset
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Complex Problem-Solving
- Good Conversationalist
Timeline
Esthetician/Cosmetic Laser Technician
Arizona
01.2022 - Current
Bartender
Talking Stick Resort
03.2018 - 12.2021
Head Bartender
Baja Joes
04.2015 - 03.2018
Southwest Institute of Natural Aesthetics
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