Danielle Voyles
San Diego,CA
Summary
Enthusiastic individual offering over 4 years working in the service industry, and 7 years of certified safety skills with American Red Cross. Responds effectively to emergency situations and remains cool under pressure. Seeking a flight attendant position to provide exceptional customer service to travelers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Applebee’s Grill + Bar
Escondido, CA
10.2014 - Current
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Consistently provided professional, friendly and engaging service.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Assisted co-workers whenever possible.
- Monitored guest for intoxication and immediately reported concerns to management.
- Effectively listened to, understood and clarified guest concerns and issues.
WSI/ Lifeguard
Poway Unified School District
San Diego, CA
06.2012 - 01.2015
- Greeted all members in a professional and friendly manner.
- Taught a variety of group classes, including water safety and swim strokes.
- Enforced Pool facility rules
- Regularly checked pool chemicals
- Regular practice with Emergency situation procedures
- Kept Pool facility sanitary
- Registered students for swim lessons
- Taught private lessons
Education
Bachelor of Arts - Liberal Studies
California State University San Marcos
San Marcos, CA2018
Skills
- Friendly
- Energetic personality
- Customer-oriented
- Customer service professional
- Excellent sales skills
- Punctual
- Computer proficient
- Motivational techniques
- Extensive knowledge of health and wellness
- Responsible
- Water Safety instructor
Certification
- First aid and AED certifications
- Certification in CPR
- Water Safety Instructor Certification
- Bachelor's Degree Liberal Studies
Accomplishments
- Dean's List
- Honor Roll
- 3.9 GPA
- Applebee's Server Neighborhood Expert
- Track and Cross Country Captian
Timeline
Server
Applebee’s Grill + Bar
10.2014 - Current
WSI/ Lifeguard
Poway Unified School District
06.2012 - 01.2015
Bachelor of Arts - Liberal Studies
California State University San Marcos
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