Ambitious, career-focused job seeker, anxious to obtain an entry-level Certified Professional Coder position to help launch career while achieving company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Office Coder
Trinity Health
Walker, MI
03.2023 - Current
Reviewed clinical data from medical records to assign ICD, CPT and HCPCS codes.
Accurately assigned codes using software and official print copy of code book.
Assigned value codes and modifiers to provide specific information for services provided.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
Maintained high accuracy rate on daily production of completed reviews.
Quickly responded to staff and client inquiries regarding CPT codes.
Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Patient Referral Coordinator/Nursing Technician
Spectrum Health Hospital
Grand Rapids, MI
12.2017 - 03.2023
Scheduled patients according to availability, urgency and insurance authorization guidelines.
Reviewed demographic, clinical and insurance information before sending to referred specialists.
Answered questions and resolved concerns raised by both patients and specialists.
Reviewed data obtained from referring physicians for completeness and accuracy.
Verified documents and associated records to catch and resolve discrepancies.
Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Answered patient call signals and signal lights to determine patients' needs.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Private Home Health Caregiver
Christian Home Health Care Inc.
Mount Pleasant, MI
01.2016 - 12.2017
Improved patient outlook and daily living through compassionate care.
Maintained clean and well-organized environment for client happiness and safety.
Followed care plan and directions to administer medications.
Monitored vital signs and medication use, documenting variances and concerning responses.
Ambulated individual around home, public and medical locations.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Front Desk Receptionist and Management
Candlestone Golf & Resort
Belding, MI
03.2014 - 08.2016
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Completed basic bookkeeping and document filing.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Signed for packages, recorded deliveries and distributed to personnel.
Monitored staff performance and addressed issues.
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Created training modules and documentation to train staff.
Cashier/Coffee Barista
Pilot Flying J Travel Center
Ionia, MI
07.2009 - 03.2014
Greeted guests with pleasant smile and superior customer service.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Gave details on coffee blends and preparation descriptions to customers.
Received and accurately processed customer payments.
Educated customers on beverage menu items and provided samples of daily brews.
Addressed and resolved customer concerns to maintain brand loyalty.
Checked temperatures of freezers, refrigerators and heating equipment.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Verified customer age requirement for alcohol or tobacco purchases.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
Associates of Science Insurance - Medical Insurance Billing & Coding
Herzing University
Akron, OH
01.2022
Skills
Coding Error Resolution
Medical Terminology
Billing Procedures
Word Processing Software
HIPAA Compliance
Epic Systems
Multitasking and Prioritization
Data Entry
Office Administration
Multi-Line Telephone Systems
Outpatient Coding
Transcribing
Doctor Communication
EMR Systems
References
Dr. Gustavo Cumbo-Nacheli, Interventional Pulmonologist, Corewell Health Critical Care Medicine & Pulmonary Medicine (616) 821-8890 – gustavo.cumbo-nacheli@corewellhealth.org
Marlo Wolter, Patient Service Representative, Corewell Health (616) 970-4577 - marlo.wolter@corewellhealth.org
Kelly Dykstra, Registered Nurse, Akron Hospital (616) 292-7773 – kellydykstra96@gmail.com
Certification
Certified Professional Coder (CPC) - December 2022
Timeline
Certified Office Coder
Trinity Health
03.2023 - Current
Patient Referral Coordinator/Nursing Technician
Spectrum Health Hospital
12.2017 - 03.2023
Private Home Health Caregiver
Christian Home Health Care Inc.
01.2016 - 12.2017
Front Desk Receptionist and Management
Candlestone Golf & Resort
03.2014 - 08.2016
Cashier/Coffee Barista
Pilot Flying J Travel Center
07.2009 - 03.2014
Associates of Science Insurance - Medical Insurance Billing & Coding
Herzing University
Certified Professional Coder (CPC) - December 2022
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