Summary
Overview
Work History
Education
Skills
Selected Highlights
Additional Credentials - Technical Skills
Credentials
Certification
Timeline
Generic

Danielle Wellman

Flat Rock,MI

Summary

A dynamic, accomplished professional with the educational background and proven work ethic to support all aspects of dental sales and clinical instruction. Known for delivering excellent service in fast-paced environments, with the skillset to build productive patient relationships, utilize extensive product/service knowledge, and offer effective training to diverse individuals. Out-of-the-box thinker who is comfortable working in teams or independently to ensure outcomes consistently meet or exceed organizational goals. Proven track record of using communication acumen, self-motivation, drive, and initiative to offer the best possible results.

Transitioning from clinical environment where skills in patient care and procedural support were developed. Expertise in managing patient interactions and ensuring smooth operation of clinical activities. Seeking to leverage these skills in new field to contribute to dynamic and patient-focused environment.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Lead Surgical Dental Assistant

ANN ARBOR PERIODONTICS
10.2017 - Current
  • Use best practices to support and assist surgeons with patient care, demonstrating outstanding capacity to lead, be flexible, friendly, have a 'can do' personality and work in a timely fashion
  • Facilitate clear, open communication with co-workers and a commitment to an excellent patient outcome within a fast-paced, deadline-driven environment
  • Maintain adherence to all policies and procedures in preparing surgery area for surgical procedures
  • Utilize software solutions to obtain and record Medical History as well as obtain and record vital signs, including blood pressure, respiration rate, and pulse oximetry
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
  • Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
  • Communication with referring offices regarding mutual patients treatment plan by creating written reports that are sent electronically along with appropriate radiographs and digital images.

Lead Registered Dental Assistant

DR. LAURENCE WM. SELUK, PROSTHODONTIST
01.1996 - 01.2018
  • Provide the best possible assistance in all dental procedures while operating under heavy workload, specializing in full mouth reconstruction combined with extensive experience in restorative implant dentistry
  • Deliver exemplary for all surgical procedures covering surgical extractions using bone graft materials and placement of dental implants, and guaranteeing strict and continuous compliance with all safety regulations
  • Demonstrate diligence and complete attention to detail in taking various types of radiographic films which include full mouth series and 3D scans
  • Sought for ability to take digital photographs and intraoral images in a high-stress workplace
  • Enhanced methods for performing various laboratory procedures such as making custom trays, pouring up denture impressions, base plates with wax rims, and vacuum forms and dramatically improve overall workflow and significantly increase overall patient satisfaction ratings
  • Streamlined documentation and coordination of treatment for patients while building productive relationships
  • Handled ordering all dental supplies each month, in addition to writing custom-tailored articles and editing newsletters for patients and referring offices to enhance referrals and upselling opportunities
  • Conducted cross-training to support and improve front desk tasks; fielded nuanced questions and professionally answered phones, scheduled appointments and checked outpatients while maintaining organizational coordination, and used computer-imaging software to aid all aspects of the practice

Education

Bachelor of Liberal Arts & Science - English

Wayne State University

Skills

  • Patient Care Assistance
  • Fostering Business Relationships
  • Expert Consultation
  • Product Management Acumen
  • Pharmaceutical Sector Knowledge
  • Software Proficiency
  • Proficient Written Correspondence
  • Collaborative Teamwork
  • Microsoft Office Proficiency
  • Strong Organizational Skills
  • Oral Procedure Management
  • Electronic Record Maintenance
  • Attention to Detail
  • Collaborative Teamwork
  • Clinic Operations Coordination
  • Analytical Problem-Solving
  • Healthcare Records Management
  • Prioritization and Time Allocation
  • Thorough Analytical Approach
  • Strong Written Communication Skills
  • Strong Organizational Abilities
  • Skilled in Software Applications
  • Problem-Solving Skills
  • Relationship Building
  • Accurate Patient Data Entry
  • Patient care coordination
  • Dental staff support
  • Clinical support
  • Strong Interpersonal Skills
  • Professional Writing Skills
  • Service Excellence
  • Detail-Oriented Data Management
  • Personalized Treatment Plans

Selected Highlights

  • Revamped documentation and coordination of treatment for patients while building productive relationships.
  • Managed a budget in ordering all dental supplies each month, in addition to writing custom-tailored articles and editing newsletters for patients and referring offices to enhance referrals and upselling opportunities.
  • Performed cross-training to support and improve front desk tasks; fielded nuanced questions and professionally answered phones, scheduled appointments and checked outpatients while maintaining organizational coordination, and used computer-imaging software to aid all aspects of the practice.
  • Enhanced professional expertise at every opportunity, and chosen to train employees.
  • Enabled clear, open communication with co-workers and a commitment to an excellent patient outcome within a fast-paced, deadline-driven environment.

Additional Credentials - Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)

Credentials

  • CDA
  • RDA
  • BA

Certification

  • CPR/AED Certification
  • Certified Dental Assistant
  • State Licensed Registered Dental Assistant

Timeline

Lead Surgical Dental Assistant

ANN ARBOR PERIODONTICS
10.2017 - Current

Lead Registered Dental Assistant

DR. LAURENCE WM. SELUK, PROSTHODONTIST
01.1996 - 01.2018

Bachelor of Liberal Arts & Science - English

Wayne State University
Danielle Wellman