Danielle White
Wolcott
Summary
I am a self-motivated, organized, friendly individual, that is willing to discuss any position. Any opportunity presented to me is appealing as it allows me to broaden my work experience and horizons. Currently, I do not have a specific interest, but I am very willing to learn from any job given to me. I believe my leadership, organization, communication skills, and dedication will make me a suitable candidate for this position.
Overview
3
3
years of professional experience
Work History
Behavior Technician
Logan Autism Learning Centers
12.2023 - Current
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Facilitated social skills development in group settings, fostering improved peer interactions.
CSR
AIM
11.2022 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Used proven techniques to de-escalate angry customers during telephone interactions.
Line Worker
Panera Bread
07.2021 - 08.2022
- Maintained clean worksite to avoid hazards from chemicals and fragile products.
- Examined products to verify conformance to quality standards.
- Packed finished goods into correct packages or boxes.
Education
Some College (No Degree) -
Tunxis Community College
Farmington, CTSome College (No Degree) - NA
Naugatuck High School
Naugatuck, CTBBA - Business
Andrews University
Berrien Springs, MI05.2025
High School Diploma -
Wolcott High School
Wolcott, CT06.2022
Skills
- Leadership
- Time management
- Decision-making
- Reliable and trustworthy
- Working collaboratively
- Multitasking
- Organizational skills
- Relationship building
- Collaboration
- Communication
- Technical Support
- Positive and Professional
- Technologically Savvy
- Data Entry
- Customer Service
- Kind and Compassionate
- Friendly, Positive Attitude
- Adaptability
Timeline
Behavior Technician
Logan Autism Learning Centers
12.2023 - Current
CSR
AIM
11.2022 - 08.2023
Line Worker
Panera Bread
07.2021 - 08.2022
Some College (No Degree) -
Tunxis Community College
Some College (No Degree) - NA
Naugatuck High School
BBA - Business
Andrews University
High School Diploma -
Wolcott High School
Similar Profiles
Maura DoyleMaura Doyle
Registered Behavior Technician at Logan Autism Learning CentersRegistered Behavior Technician at Logan Autism Learning Centers
Danielle WhiteDanielle White
Behavior Technician at Logan Autism Learning CentersBehavior Technician at Logan Autism Learning Centers
Adrianna NimtzAdrianna Nimtz
Registered Behavior Technician at Logan Autism Learning CentersRegistered Behavior Technician at Logan Autism Learning Centers
Angelica LLanosAngelica LLanos
Front Desk Sales Associate/Receptionist at Catalyst Training GymsFront Desk Sales Associate/Receptionist at Catalyst Training Gyms
Zemirah BensonZemirah Benson
Leave Specialist at Fullscope DRMSLeave Specialist at Fullscope DRMS