Danielle White
Bauxite,AR
Summary
Resourceful professional in logistics and distribution management, known for high productivity and efficient task completion. Possess key skills in supply chain coordination, inventory management, and regulatory compliance. Excel in leadership, problem-solving, and communication, ensuring smooth operations and team cohesion in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Fleet Manager
JM Bozeman Enterprises
Malvern, AR
02.2020 - Current
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Developed and implemented policies and procedures for fleet operations.
- Reviewed driver logs for accuracy and compliance with regulations.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Communicated with upper management and drivers to build lasting relationships.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
Bartender
Texas Roadhouse
Benton, AE
07.2017 - 02.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Fleet Manager
JM Bozeman
Malvern, AR
08.2015 - 09.2017
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Developed and implemented policies and procedures for fleet operations.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Reviewed driver logs for accuracy and compliance with regulations.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Communicated with upper management and drivers to build lasting relationships.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
Customer Service Representative
Cal Ark
Little Rock, AR
04.2011 - 08.2015
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
High School Diploma -
Abundant Life Schools
Sherwood, AR05-2002
Skills
- Route Planning
- Government regulatory requirements
- Fleet Management
- Safety Monitoring
- Operational Efficiency
- Customer Relationship Management
- Scheduling
- Employee Management
Timeline
Fleet Manager
JM Bozeman Enterprises
02.2020 - Current
Bartender
Texas Roadhouse
07.2017 - 02.2020
Fleet Manager
JM Bozeman
08.2015 - 09.2017
Customer Service Representative
Cal Ark
04.2011 - 08.2015
High School Diploma -
Abundant Life Schools
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