Danielle White

1651 E Nickerson Ct, Benton Harbor, MI 49022

• Enhanced client progress by implementing individualized behavior intervention plans.
• Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
• Improved client communication skills through the use of evidence-based practices and techniques.
• Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
• Facilitated social skills development in group settings, fostering improved peer interactions.
• Assist in data collection and analysis, contributing to the ongoing evaluation of client progress.

61 Eagle Rd, Danbury, CT 06810

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.

8475 University Blvd, Berrien Springs, MI 49104

• Maintained a safe and clean environment for the children by adhering to health and safety protocols.
• Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
• Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.

8490 E Campus Circle Dr., Suite 215, Berrien Springs, MI 49104-0970

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Answered inbound calls, chats and emails to facilitate customer service.
• Developed strong customer relationships to encourage repeat business.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Upheld quality control policies and procedures to increase customer satisfaction.
• Fielded customer complaints and queries, fast-tracking for problem resolution.
• Used proven techniques to de-escalate angry customers during telephone interactions.

920 Wolcott St, Waterbury, CT 06705

• Maintained clean worksite to avoid hazards from chemicals and fragile products.
• Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
• Examined products to verify conformance to quality standards.
• Packed finished goods into correct packages or boxes.