DANIELLE WILLIAMS
Chattanooga,TN
Summary
Seasoned Senior Sales Associate focused on increasing revenue and improving customer acquisition with disciplined, knowledgeable and persuasive sales skills. Skilled at introducing new technologies into classrooms for optimized student interest. Committed to closely monitoring progress for long-term success. Committed to providing efficient, high-quality support. POS system expertise Accurate cash-handling Customer care Payment processing Sales initiatives Mentoring and training Skills Customer service Communication Money Management Product Knowledge Sales and Promotions Hardworking and passionate job seeker with strong organizational skills eager to secure entry level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Senior Sales Associate
Rack Room Shoes Inc
11.2021 - Current
- Kept customers engaged with positive, sales-minded attitude demonstrating pride in products
- Achieved sales targets regularly to enable sustained growth
- Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients
- Entered and updated customer information in system using customer relationship management tools to keep information current.
First United Methodist Church, Teachers
11.2021 - Current
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
- Vacuumed floors and dusted furniture to maintain organized, professional appearance
- Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions
- Cared for children of various ages and assisted with feeding, dressing and directing activities.
Customer Service Representative
Carters Oshkosh
05.2022 - 07.2023
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Answered constant flow of customer calls with minimal wait times.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded proactively and positively to rapid change.
Sales Associate
Bath & Body Works
04.2021 - 08.2021
- Sold various products by explaining unique features and educating customers on proper application
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Grocery Bagger | Food City
04.2020 - 08.2021
- Assisted customers with getting groceries loaded in vehicles
- Operated cash registers, scanners and computers to itemize and total customer purchases.Grocery Bagger | Food City -, Assisted customers with getting groceries loaded in vehicles
- Operated cash registers, scanners and computers to itemize and total customer purchases.
Sales Associate
Belk
09.2020 - 01.2021
- Met merchandise processing standards and maintained organized and accessible work area
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Processed orders through company system and coordinated product deliveries.
Education
Bachelor of Science - Clinical Psychology
Oakwood University
05.2024
High School Diploma -
Collegedale Academy
Collegedale, TN05.2020
Skills
- Brand Development and Marketing
- Reporting Protocols
- Team Leadership
- Client Needs Assessment
- Motivational Speaking
- Providing Leadership
- Team Relationships
- Public Speaking
- Creative Thinking
Accomplishments
dean list
public speaker
time management,
organization, and social skills
- Supervised staff members.
Timeline
Customer Service Representative
Carters Oshkosh
05.2022 - 07.2023
Senior Sales Associate
Rack Room Shoes Inc
11.2021 - Current
First United Methodist Church, Teachers
11.2021 - Current
Sales Associate
Bath & Body Works
04.2021 - 08.2021
Sales Associate
Belk
09.2020 - 01.2021
Grocery Bagger | Food City
04.2020 - 08.2021
Bachelor of Science - Clinical Psychology
Oakwood University
High School Diploma -
Collegedale Academy
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