Danielle Williams
Bay Shore,NY
Summary
Effective leader with excellent written and oral skills. Great at problem solving. Efficient, enthusiastic and resourceful collaborator. Pleasant disposition, strong work ethic, outstanding organizational skills and adaptability.
Overview
12
12
years of professional experience
Work History
Bus Driver
Suffolk Transportation Service Inc.
01.2022 - Current
- Complete pre- and post-trip bus inspections for safe passenger transportation.
- Transport passengers safely along prescribed routes according to tight schedules.
- Maintain New York driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Participate in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Keep bus interiors clean and tidy to provide comfortable passenger environments.
Crew Member Team Leader
Jersey Mike's Subs
09.2021 - Current
- Keep all prep areas clean by sweeping, mopping and washing down counters.
- Assist team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Calculate totals, processed payments and issued receipts.
- Take orders, prepared meals, and collected payments.
- Keep food preparation area, equipment, and utensils clean and sanitary.
- Collaborate with team members to complete orders.
Customer Service Representative
RUI
04.2019 - 02.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Met customer call guidelines for service levels, handle time and productivity.
Account Management/Shipping and Receiving Clerk
Select A Form
04.2018 - 06.2019
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Childcare Assistant/Assistant/Transportation Driver
Moving Forward Day Care
02.2011 - 01.2019
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Transported school age children to and and from school.
Receptionist
Atria
02.2013 - 06.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
Bay Shore Senior High School
Bay Shore, NY06.2011
Skills
- Guest Services
- Cash Register Operations
- Multi-Tasking
- Organized
- Public Safety
- Passenger
- Air Brake
- NYS Adult and Infant CPR and AED Certification
Timeline
Bus Driver
Suffolk Transportation Service Inc.
01.2022 - Current
Crew Member Team Leader
Jersey Mike's Subs
09.2021 - Current
Customer Service Representative
RUI
04.2019 - 02.2020
Account Management/Shipping and Receiving Clerk
Select A Form
04.2018 - 06.2019
Receptionist
Atria
02.2013 - 06.2014
Childcare Assistant/Assistant/Transportation Driver
Moving Forward Day Care
02.2011 - 01.2019
High School Diploma -
Bay Shore Senior High School
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