Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Small

Summary

Dynamic and compassionate professional with a track record of enhancing patient wellbeing at Ann Pugh and boosting team performance at Adelbrook. Excelled in personal hygiene assistance and behavioral management, achieving significant improvements in patient care and staff efficiency. Skilled in emergency response and fostering emotional support, adept at meeting diverse needs with proactive solutions. Professional caregiver with extensive experience in providing compassionate and reliable support. Adept at assisting with daily living activities, medication management, and mobility support. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Known for empathy, patience, and strong communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PCA

Ann Pugh
01.2019 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Manger

Adelbrook
11.2022 - 07.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

No Degree - Human Services

Manchester Community College
Manchester, CT

High School Diploma -

Weaver High School
Hartford, WI
06-2003

Skills

  • Personal Hygiene Assistance
  • Behavioral Management
  • Emotional Support
  • Dementia Care
  • Nutrition monitoring
  • Seizure Precautions
  • Feeding Assistance
  • Emergency Response
  • Patient Observation
  • ADL support
  • Patient Services
  • Corrective Action Planning
  • Data Collection

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • First Aid Certification - American Red Cross or American Heart Association.

Timeline

Manger

Adelbrook
11.2022 - 07.2024

PCA

Ann Pugh
01.2019 - Current

No Degree - Human Services

Manchester Community College

High School Diploma -

Weaver High School

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Danielle Small