Danielle Williams
Henderson,NV
Summary
Administrative Support Professional Organized Strong Communicator Effective team member with exceptional communication, problem solving, decision making, organizational, leadership and administrative skills; Ability to interact with individuals on all levels and can multi-task efficiently; Excellent attendance and performance records
Overview
28
28
years of professional experience
Work History
Purchasing Coordinator- Telecommute
Jones & Jones Communities
12.2008 - Current
- Prepare purchase orders and bids for over 3000 units, for obtaining approval from requisitioning department
- Ensure product is shipped and received according to deadlines
- Study current inventory levels and determine what is needed in four warehouses
- Consider price, quality, availability, reliability, and technical support when choosing suppliers and merchandise
- Responsible for issuing work orders for all maintenance workers in the L.A
- Area; and monitoring their schedules in the YARDI database
- Developed system to organize materials received, distribute supplies and track inventory for Purchasing Manager
- Maintain all employee records required by the corporate office
- Maintained an organized filing system of all work completed by staff and contractors
Retail Store Manager/Purchasing
Light Source 1
04.2006 - 09.2008
- Responsible for creating and implementing an effective and accurate purchasing and inventory supply process resulting in providing clients with needed products immediately or within a 24-hour period
- Developed a network of vendors and an intricate quote/estimate system to ensure clients could get products within budget and for best price
- Practiced immediate turn-around with client requests maintaining frequent communication until orders closed
Front Desk Agent
Hyatt Regency Hotel
07.2005 - 04.2006
- Provided excellent customer service in a high-volume environment for elite clientele ensuring guests received appropriate amenities
- Handled cashiering duties accurately and securely
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Directory Assistance Operator
SBC
05.1997 - 12.2004
- Responsible for handling high-volume call environment of over 1500 calls daily
- Responded to caller's requests quickly and accurately always with consideration to the clients' needs
- Accurately processed billing for special calls including reverse billings or credits when appropriate
- Participated in ongoing training initiatives to continually enhance product knowledge and service capabilities.
- Resolved customer inquiries with professionalism and detailed knowledge of company services.
Skills
- QuickBooks Pro
- QuickBooks POS
- YARDI Payscan
- YARDI Voyage
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- File Maintenance
- Typing
- 10-key by touch
- PBX phone systems
- Purchasing
- Invoicing
- AP/AR
- Estimates
- Inventory
- Payroll
- Communication
- Problem solving
- Decision making
- Organizational
- Leadership
- Administrative
- Multi-tasking
- Attendance
- Performance
Personal Information
Title: Administrative Support Professional
Timeline
Purchasing Coordinator- Telecommute
Jones & Jones Communities
12.2008 - Current
Retail Store Manager/Purchasing
Light Source 1
04.2006 - 09.2008
Front Desk Agent
Hyatt Regency Hotel
07.2005 - 04.2006
Directory Assistance Operator
SBC
05.1997 - 12.2004
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