Danielle Williams
Medical Coder
Huger,SC
Summary
- Customer service oriented professional, capable of providing timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.
- Effectively prioritizes work to ensure efficiency
- Adapts to new challenges and ideas and able to develop relationships with diverse populations
- Able to work in a deadline-driven environment and meet company guidelines for productivity and quality
- Microsoft Office Applications / MS Excel | MS Word | MS PowerPoint
- Communication Platforms: Zoom
- Typing Speed: 45 WPM Front Office Operations
- Medical Office Procedures
- Scheduling Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Overview
15
15
years of professional experience
1
1
CPR/First Aid Certification
Work History
Claims Representative
Teleperformance USA- USAA
01.2025 - 03.2025
- Processed and adjudicated insurance claims, ensuring compliance with company policies and regulatory standards.
- Evaluated claim documentation for accuracy, identifying discrepancies and coordinating with stakeholders for resolution.
- Managed customer inquiries, providing timely information regarding claim status and policy details to enhance satisfaction.
- Trained new team members on claims processing systems and best practices for improved efficiency and accuracy.
Sales Representative
Lincare Healthcare
08.2024 - 12.2024
- Developed and maintained relationships with key clients to drive sales growth.
- Analyzed market trends to identify new business opportunities and enhance product offerings.
- Trained and mentored junior sales staff, enhancing team performance and productivity.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Specialty Pharmacy Technician
MUSC
05.2024 - 08.2024
- Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
- Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
- Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
- Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
- Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
Lead Teacher
Cainhoy Children's Academy
08.2019 - 06.2024
- Maintain operational knowledge of the aspects of child development and best practices
- Ensure thorough knowledge of accreditation standards and creative classroom environment
- Provide strong leadership skills, train new hires, and gather supplies needed
- Utilize Procare to document attendance and changes in behavior
Director Designee
Cainhoy Children's Academy
08.2019 - 05.2024
- Develop a curriculum and program: Child Care Directors work closely with the center staffs.
- Manage Facility
- Create a budget for the staffs.
- Meeting with parents and teachers to keep parents up-to-date on their child’s development and progress.
ECommerce Personal Shopper / Customer Service
Walmart Supercenter
08.2018 - 08.2019
- Responsible for shopping online grocery orders while ensuring quality
- Generated new business by actively promoting department services and offerings to customers
- Responded to customer inquiries and requests and helped customers register for department services
- Solicited feedback from customers about their online shopping experience, received and stocked merchandise, and answered inbound phone calls
Homemaker
Stay at Home Parent
12.2017 - 08.2018
- Ensured household duties were completed and managed household budget
- Coordinated medical care, meals, and social activities
- Remained deadline-oriented and reliable while adjusting priorities and managing time wisely
- Provided encouragement, support, and access to activities that enabled the development of skills
Lead Teacher
ChesterBrook Academy
02.2013 - 12.2017
- Trained new hires and planned and implement age-appropriate activities
- Gathered supplies needed for all lessons and documented attendance and behaviors manually
- Created trusting relationships with parents
- Scheduled and implemented quarterly meetings with parents
Teacher’s Assistant
Ruby’s Academy
05.2012 - 01.2013
- Assured high priority of health and safety of the children
- Established appropriate limits to provide a fun, safe, and positive experience
- Set a positive example in conduct and maintained safety and cleanliness of the establishment
Produce Clerk / Customer Service Representative
Publix
05.2005 - 09.2011
- Answered inbound phone calls, completed sales transactions, and processed payments
- Provided customer service and stocked and organized sales shelves
- Scanned and hung all sales tags and checked in incoming deliveries
- Completed inventory and ordered new stock as needed in beauty department
- Cut fresh fruit and prepared trays, documented produce used, and counted down cash drawers
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
11.2019
Associate of Arts Degree - Business Administration Management
Strayer University
Charleston, SC12.2018
Skills
- CMS 1450 (UB-04)
- Third Party Payers Electronic Health Records (EHR)
- Workers Compensation Insurance Verification
- Co-Pay
- Medical Billing
- Government (Medicare & Medicaid)
- Deductibles
- Posting Payments
- Co-Insurance
- CMS 1500
- EOBs Revenue Cycle Management
- Collections
- Electronic Medical Records (EMR) Managed Care (HMO, PPO, and POS)
- Insurance Claim Processing
- Accounts Receivable
Certification
Driver's License
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchTimeline
Claims Representative
Teleperformance USA- USAA
01.2025 - 03.2025
Sales Representative
Lincare Healthcare
08.2024 - 12.2024
Specialty Pharmacy Technician
MUSC
05.2024 - 08.2024
Lead Teacher
Cainhoy Children's Academy
08.2019 - 06.2024
Director Designee
Cainhoy Children's Academy
08.2019 - 05.2024
ECommerce Personal Shopper / Customer Service
Walmart Supercenter
08.2018 - 08.2019
Homemaker
Stay at Home Parent
12.2017 - 08.2018
Lead Teacher
ChesterBrook Academy
02.2013 - 12.2017
Teacher’s Assistant
Ruby’s Academy
05.2012 - 01.2013
Produce Clerk / Customer Service Representative
Publix
05.2005 - 09.2011
Associate of Arts Degree - Business Administration Management
Strayer University
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Similar Profiles
Charisse JonesCharisse Jones
Licensed Insurance Agent at Teleperformance (USAA)Licensed Insurance Agent at Teleperformance (USAA)
Jamia HarrisJamia Harris
Insurance Agent at Teleperformance - USAAInsurance Agent at Teleperformance - USAA
Faith RobbFaith Robb
Customer Service Representative at USAA - TeleperformanceCustomer Service Representative at USAA - Teleperformance
Shawna Fox MS APRN FNP-BCShawna Fox MS APRN FNP-BC
Geriatric Nurse Practitioner at Roper HospitalGeriatric Nurse Practitioner at Roper Hospital
Amanda GordonAmanda Gordon
Assistant Teacher at Springview AcademyAssistant Teacher at Springview Academy