Danielle Wilson

• Excellent Customer service.
• Coordinated management, scheduling, cleanliness, and inventory to optimize store operations.
• Ensured customer satisfaction through attentive service and support.
• Consulted clients to assess hair type, style preferences, and service goals.
• Cut, colored, and styled hair using current salon techniques and tools.
• Recommended hair care products and maintenance routines tailored to client needs.
• Scheduled and managed appointments to support smooth client flow.
• Resolved client concerns with personalized adjustments and follow-up recommendations.
• Trained junior stylists on cutting, styling, and professional client service.
• Organized sales area and work station to showcase products and boost sales.

• Instructed technical and interpersonal skills for cosmetology licensing and industry excellence.
• Delivered customer service training to enhance staff interaction with clients., greeting, cleanliness, organization, sales, bookkeeping, appointments, and more.
• Developed lesson plans aligned with cosmetology curriculum and state board requirements.
• Demonstrated haircutting, coloring, styling, and chemical services using proper techniques.
• Evaluated student performance and provided targeted coaching to improve technical skills.

• Generated qualified sales leads for Home Depot, contributing to sales growth.
• Delivered exceptional customer experiences, enhancing customer satisfaction and loyalty.
• Created engaging displays and demonstrations, showcasing product knowledge to drive customer interest.

• Responsible for ordering, meetings, inventory, hiring processes, daily deposit drops, and bookkeeping.
• Coached stylists on haircutting, coloring, and retail recommendations.
• Managed scheduling, attendance, and daily task assignments.
• Managed the stylist operations effectively.
• Trained developing stylists in cosmetology skills, enhancing confidence, customer service, scheduling, cleanliness, and organization.

• Operated register and managed customer inquiries via phone to enhance service efficiency.
• Managed ordering, secured credit applicants, upheld cleanliness standards, promoted customer satisfaction, welcomed customers, and facilitated sales.
• Assisted customers with product selection, sizing, and styling guidance across sales floor
• Processed transactions accurately using POS systems and handled cash, credit, and returns
• Maintained organized merchandise displays aligned with store standards and promotional signage

Obtained associate's degree