Danielle Winrow
New City,NY
Summary
Developed exceptional customer service and multitasking abilities in a high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics, and seeking to transition into a new field, leveraging these skills to contribute to a dynamic team.
Overview
2
2
years of professional experience
Work History
Hostess
Kobe Sushi
07.2022 - 03.2024
- Greeted and seated customers with a friendly and professional attitude
- Managed reservations and maintained organized waitlists
- Answered phones and assisted guests with inquiries
- Handled basic POS system tasks and collaborated with staff to ensure smooth service
- Coordinated with kitchen staff to accommodate special dietary requests and preferences.
- Monitored dining area for cleanliness, promptly addressing any issues to maintain a welcoming atmosphere.
- Handled guest inquiries and provided information about menu items and specials effectively.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Arts - Global Communications, International Business
Ramapo College of New Jersey
Mahwah, NJ06-2028
Bachelor of Arts - Undeclared
Quinnipiac University
Hamden, CTHigh School Diploma -
Clarkstown North High School
New City, NY06-2024
Skills
- Driver's License (Valid)
- Customer Service
- Basic Math and Cash Handling
- POS and Cash Register Experience
- Phone Etiquette
- Strong Verbal Communication
- Team-Oriented and Reliable
- Interest in Fitness and Member Engagement
Timeline
Hostess
Kobe Sushi
07.2022 - 03.2024
Bachelor of Arts - Global Communications, International Business
Ramapo College of New Jersey
Bachelor of Arts - Undeclared
Quinnipiac University
High School Diploma -
Clarkstown North High School
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