Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Danielle Woodall

Danielle Woodall

Fort Worth,TX

Summary

Dynamic professional with extensive experience at Walgreens, excelling in safety and quality control. Proven track record in enhancing customer satisfaction through active listening and consultative sales. Adept at managing inventory and training staff, ensuring compliance with health regulations while reducing waste effectively.

Exceptional customer relations and proficient in use of POS software for sales and Financial Transactions such as Western Union.

Overview

18
18
years of professional experience

Work History

Retail Sales Associate

Sam's Club
05.2025 - Current
  • Prioritized helping customers over completing other routine tasks in store.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Delivered prompt service to prioritize customer needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.

Customer Service Cashier

Walgreens Boots Alliance
04.2022 - 05.2025
  • Arranged and replenished service desk displays to maintain appearance of store.
  • Answered product questions using knowledge of sales and store promotions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Utilized POS system to handle customer cash and credit card transactions, also financial transactions like Western Union, load debit cards and pay rent.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Personal shopper (30 min to fulfill shopping list).
  • Worked in the Photo Lab printing pictures,posters and taking passport pictures.
  • Attended vendors and received merchandise.

Cafeteria Assistant Manager

Fort Worth ISD
08.2015 - 04.2022
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Controlled inventory through hands-on management and proactive changes.
  • Tracked food production levels, meal counts, and supply costs.
  • Oversaw training of more than 20 team members.
  • Trained and supervised new staff to enhance customer service skills, compliance with food safety standards and company policies.
  • Kept facility compliant with all requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering products.

Medical Front Office Receptionist and Call Center

AMICO SAUDE
05.2007 - 08.2015
  • Started working in person and switch to remote call center when moved to USA.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Supported office staff and operational requirements with administrative tasks.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Answered phone calls jn a call center for over 100 patients a day and appointment schedules for all doctors and specialties in the facility.

Education

Technitian in Business Administration -

Fundacao Bradesco
Sao Paulo,Brazil

Skills

  • Workstation organization
  • Quality assurance
  • Staff training
  • Creative problem solving
  • Active listening
  • Consultative sales
  • Excellent customer service
  • Efficient financial processing
  • Collaborative team member
  • Order processing
  • Adept at utilizing POS software effectively
  • Refunds processing
  • Data entry
  • Calendar management
  • Insurance verification
  • Customer engagement

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Native or Bilingual

Timeline

Retail Sales Associate

Sam's Club
05.2025 - Current

Customer Service Cashier

Walgreens Boots Alliance
04.2022 - 05.2025

Cafeteria Assistant Manager

Fort Worth ISD
08.2015 - 04.2022

Medical Front Office Receptionist and Call Center

AMICO SAUDE
05.2007 - 08.2015

Technitian in Business Administration -

Fundacao Bradesco

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