Danielle Workman
Cottrellville,MICHIGAN
Summary
Offering strong leadership and communication skills, bringing foundation in instructional design and curriculum development. Strong work ethic built for time sensitive matters and customer service. Empathetic individual who knows from personal experience how to overcome the obstacles of homelessness and substance abuse who whole heartedly thrives on helping people attain their goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Social Work Case Manager
MCREST
07.2023 - Current
- Complete intakes and assessments to new clients then enter them into the Homeless Management Information System (HMIS)
- Enhanced client well-being by conducting comprehensive assessments and developing tailored care plans.
- Participate in the Macomb County Continuum of Care meetings to assist in deciding who gets which funding based on level of barriers
- Strong knowledge base in: Rapid Rehousing (RRH), Permanent Supportive housing (PSH)
- Provide housing navigation services, inspections, and payment to clients who receive funding
- DHHS navigator to assist clients with applying for Food assistance, medical coverage, and state emergency relief (SER)
- Provide training, support, and supervision to volunteers, interns and new staff members
- Promoted self-advocacy skills among clients by providing information, tools, and encouragement to make informed decisions.
- Bolstered client safety by swiftly identifying and addressing potential risks or instances of abuse and neglect working with Child/Adult protective services as needed.
- Mitigated crisis situations through active listening, de-escalation techniques, and timely intervention where needed.
- Increased community engagement by connecting clients to appropriate resources and social activities.
- Collaborated with healthcare providers, such as Community First Health Centers to ensure optimal physical health outcomes for clients in need of medical attention.
- Supported educational goals for young clients by liaising with schools and advocating for necessary accommodations or interventions.
- Participated in community events to promote services and engage with public like warming and cooling center open houses
- Participated in community events to promote services and engage with public.
- Strengthened organizational partnerships through effective communication, collaboration, and mutual goal-setting with external agencies.
Food Assistance Employment and Training Manager
Michigan Works!
- Assisted able bodied adults without dependents in securing employment or training to meet criteria to sustain food assistance
- Provided case management for up to 50 clients
- Proctored state testing
- Assigned volunteer locations for clients who were unable to find paying jobs
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
Substance Abuse Case Manager Coordintor
Sacred Heart Rehabilitation Center
- Enhanced client engagement through consistent communication and support, ensuring progress towards recovery goals.
- Conducted comprehensive assessments for new clients to determine appropriate level of care and develop suitable treatment recommendations.
- Facilitated group therapy sessions to provide a supportive environment for clients to share experiences and learn coping strategies.
- Maintained thorough documentation of client interactions, assessments, and treatment plans to ensure accurate records for all cases.
- Provided compassionate care to diverse populations, demonstrating cultural competence and understanding of unique challenges faced by various groups in addressing substance abuse issues.
- Improved client outcomes by developing and implementing individualized treatment plans tailored to specific needs.
- Developed strong rapport with clients, fostering trust and open communication for successful case management.
- Established partnerships with community organizations, expanding available resources for clients during their recovery journey.
- Connected clients with local support networks such as Alcoholics Anonymous or Narcotics Anonymous meetings for continued growth after completion of the program.
- Educated families on addiction issues, helping them understand their loved one''s struggles and how they could best support their recovery journey.
- Assessed risk factors of patients and made referrals for further services.
- Completed psychosocial evaluations and needs assessments.
- Managed caseload to satisfy multiple patients with diverse needs.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Completed onsite drug testing
Education
Bachelor of Science - Human Services
Baker College
Clinton, MIMaster of Social Work - Social Work
Baker College
ClintonAssociate of Applied Science - Human Services
Baker College
Clinton Township, MI06-2005
Skills
- Written and oral communication
- Strategic thinker
- Virtual training
- Orientation sessions
- Coaching and mentoring
- Exceptional communicator
- Program optimization
- Leadership training
- Public speaking
- Small group instruction
- Team leadership
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Conflict resolution
- Client advocacy
- Community resources
- Crisis intervention
- Emotional awareness
- MS office
Certification
Naloxone Certification
CPR/BLS/AED certification
De-Escalation Training
Active Shooter Training
Section 8 Housing Training
HMIS Training
Coordinated Entry Continum of Care Training
Timeline
Social Work Case Manager
MCREST
07.2023 - Current
Food Assistance Employment and Training Manager
Michigan Works!
Substance Abuse Case Manager Coordintor
Sacred Heart Rehabilitation Center
Bachelor of Science - Human Services
Baker College
Master of Social Work - Social Work
Baker College
Associate of Applied Science - Human Services
Baker College
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