Danielle Wunder
Pottstown
Summary
Results-driven cheerleading coach with a hands-on approach to improving team performance and supporting the academic progress of every student. Skilled in planning, problem-solving, and building relationships. Possesses strong problem-solving abilities, a willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results. Eager to take on new challenges and advance organizational objectives with dedication and enthusiasm. I have a proven track record of leading and inspiring young athletes to achieve excellence as a head cheerleading coach. Experienced in developing comprehensive training, fostering team unity, and adapting strategies to meet evolving needs. I demonstrate strong communication and leadership skills, coupled with a passion for mentoring athletes and driving successful outcomes. Known for reliability, flexibility, and a results-driven approach.
Overview
6
6
years of professional experience
Work History
Lead Medical Aesthetician /Office Manager
Legacy Plastic Surgery
12.2024 - Current
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Assisted in developing marketing materials to promote clinic services, leading to an increase in new clients.
- Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
- Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.
- Fostered friendly, warm, and exceptional customer experience.
- Welcomed clients arriving for appointments.
- Created repeat business by developing long-term relationships with regular customers.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Performed advanced skin analyses to tailor treatment plans for diverse client needs.
- Administered a range of medical-grade skincare treatments, enhancing patient satisfaction and outcomes.
- Mentored junior staff in best practices for customer service and treatment techniques to elevate team performance.
- Collaborated with physicians to develop customized treatment protocols based on individual patient assessments.
- Implemented new technologies and products, improving service efficiency and expanding service offerings.
- Monitored inventory levels of skincare products, ensuring availability while minimizing waste through strategic ordering.
- Conducted regular training sessions on emerging trends in esthetics, fostering a culture of continuous improvement within the team.
- Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
Head Cheerleading Coach
Exeter Township School District
05.2022 - Current
- Guide young athletes through advanced cheer techniques
- Transforming an underperforming team through hardships throughout the season
- Display leadership skills to young athletes
- Guide young athletes to be the best they can be and to strive for more
- Create practice plans to ensure that squad goals are met on a daily basis
- Maintained accurate records of competition scores and results for each season
- Demonstrated strong leadership skills in motivating cheerleaders to reach their highest potential
- Advised student-athletes on academic success strategies such as time management techniques
- Tracked attendance records for team members throughout the season
Spray Tan Technician
LV Glow
11.2023 - 03.2025
- Maintained a clean, safe, and hygienic work environment to ensure client comfort and compliance with industry standards.
- Mastered various spray tan techniques to provide consistent, even coverage tailored to each client''s preferences.
- Collaborated with fellow technicians to ensure seamless appointment scheduling, minimizing wait times for clients.
- Complied with all state licensing requirements and continuously pursued professional development opportunities within the field of spray tanning.
- Achieved a high level of client satisfaction by providing personalized spray tan services and addressing individual needs.
- Contributed to salon revenue growth through upselling complementary products such as tanning extenders or body scrubs.
- Assisted in creating promotional materials and engaging social media content to attract new clients and showcase available services.
- Maintained detailed client records, including preferences and allergies, to ensure accurate information was available for future appointments.
- Spearheaded marketing initiatives targeting prospective customers within local markets with a focus on increasing brand awareness for the salon''s spray tan offerings.
- Developed strong client relationships, resulting in repeat business and referrals for additional clientele.
- Educated clients on proper pre-and post-tan care to maximize the longevity of their spray tans.
- Provided efficient service by managing time effectively during appointments while ensuring attention to detail in every application.
- Streamlined appointment booking process by implementing a new scheduling system that reduced double-bookings and increased overall efficiency.
- Performed thorough client consultations to determine the best tanning solution for their skin tone and desired results.
- Increased customer retention through exceptional customer service and follow-up care recommendations.
- Supported team members in daily tasks, fostering a collaborative work environment focused on quality service delivery for all clients.
- Received positive feedback from clients consistently praising professionalism, attentiveness, and skillful technique execution.
- Developed and implemented individual care plans tailored to needs of each client.
Lead Medical Esthetician
Fiori Medical Aesthetics
10.2023 - 12.2024
- Maintained a sterile work environment, adhering to strict sanitation protocols for patient safety.
- Managed inventory levels efficiently, reducing waste while ensuring ample stock availability for necessary treatments.
- Developed customized treatment plans tailored to individual needs, leading to improved skin health outcomes for numerous clients over time.
- Boosted patient retention rates by fostering strong relationships built on trust and communication.
- Reduced the recurrence of skin issues by educating patients on proper skincare routines and product usage.
Medical Esthetician & Laser Technician
Pure by Alpha Dermatology
02.2023 - 10.2023
- Provide exceptional skin care treatments such as; microneedling, chemical peels, laser treatments and hydrafacials
- Build and cultivate long-term quality relationships with patients to generate referrals and new business opportunities
- Utilize extensive knowledge of laser treatments, procedures, and equipment to provide the most effective services for patient skin improvement
- Promote all medical spa services through various social media outlets, client recall strategies and community events
- Identify skin types and make skin care regimen suggestions with the appropriate retail products
- Work collaboratively with the physicians to consistently provide remarkable patient care while ensuring patient's utmost satisfaction
- Conduct first-time client consults, explaining the science and process behind treatments, and answered all the clients' questions while increasing repeat client rate
- Upgrade interactions through social media by eliciting emotion, that resulted in stronger and deeper relationships with clients
- Analyze consumer behavior and industry trends to create innovative and engaging content for social media platforms
- Improved social media marketing strategies to bring in more clientele to the business
- Committed time into trainings & classes to advance my education
- Demonstrated and recommended skincare products to clients
- Trained in volume & hybrid lash extensions
Esthetician / Lash Artist
Warrior Aesthetics, LLC
05.2022 - 03.2023
- Manage inventory levels of supplies needed for daily operations
- Utilize strong communication skills to educate clients on post-treatment care and ensure satisfaction with results
- Perform skin assessments and provided customized treatment plans to clients
- Recommended and sold retail products to clients
- Used product and skincare knowledge to promote and sell services and retail products
- Delivered amazing, safe and therapeutic experience, providing optimal service
- Created packages of services to meet clients' needs
- Trained with ZO products
- Attended ZO webinars for more education
- Gathered feedback from clients after each session to measure satisfaction levels and determine areas needing improvement
- Assisted in developing marketing campaigns that increased sales revenue for the practice
- Successfully managed multiple tasks while maintaining high standards for quality patient care
Waitress & Cocktail Server
Jimmy G's Beverly Hills Tavern
07.2019 - 09.2022
- Remained composed during periods of understaffing adjusting to the needs of the client
- Used appropriate judgment to discern whom to continue serving throughout evenings and to take appropriate follow-up actions
Education
Bachelors of Science -
The University of Mississippi
05.2024
Completed coursework towards Laser Certification -
Institute of Laser Medicine
Esthetician License -
Metro Beauty Academy
06.2022
HS Diploma -
Exeter Township Senior High School
06.2018
Skills
- Health and Safety Management
- Management
- Leadership
- Problem Solving
- Creativity
- Flexibility
- Understanding of the physical principles of how lasers work
- Ability to properly align, operate, and maintain a variety of laser machines and equipment
- Familiarity with common safety procedures for working with high-powered lasers
- Documentation Skills
- Interpersonal Skills
- Social Media and Marketing
- Product Knowledge
- Volume, Classic and Hybrid Lash Extensions
- BBL Laser
- Aerolase Laser
- Q-Switch YAG
- Moxi
- Laser Hair Removal
- Radio Frequency Microneedling
- SkinPen Microneedling
- VI Peels
- Hydrafacial
- Morpheus8
- ZO Retail
- Dermaplaning Techniques
- Inventory Management
- Customer Service Excellence
- Client Consultation Abilities
- Continuing Education
- Social Media Marketing
- Medical spa operations
- Appointment scheduling
- Record keeping
- Acne treatment expertise
- Laser hair removal
- Multitasking and organization
- Verbal and written communication
- Relationship building and management
- Customer service
Honors And Achievements
- Published article: What it takes to become an Ole Miss Cheerleader
- Published article: The Art Behind the Jacket
- United Cheerleaders Association: All American Cheerleaders (Grades 10-12)
- 2018 National Cheerleading Champion
- 2017 World Cheerleading Champion
- 2023 World Cheerleading Champion (Coach)
Timeline
Lead Medical Aesthetician /Office Manager
Legacy Plastic Surgery
12.2024 - Current
Spray Tan Technician
LV Glow
11.2023 - 03.2025
Lead Medical Esthetician
Fiori Medical Aesthetics
10.2023 - 12.2024
Medical Esthetician & Laser Technician
Pure by Alpha Dermatology
02.2023 - 10.2023
Head Cheerleading Coach
Exeter Township School District
05.2022 - Current
Esthetician / Lash Artist
Warrior Aesthetics, LLC
05.2022 - 03.2023
Waitress & Cocktail Server
Jimmy G's Beverly Hills Tavern
07.2019 - 09.2022
Completed coursework towards Laser Certification -
Institute of Laser Medicine
Esthetician License -
Metro Beauty Academy
HS Diploma -
Exeter Township Senior High School
Bachelors of Science -
The University of Mississippi