Exercise physiology, sports nutrition/coaching course, conflict resolution coaching/practice, therapy/mindfulness practices, recreational mountain sports athlete
Hi, I’m
danielle yamasaki
Hospitality Professional
Longmont,CO
Summary
Adept at enhancing service quality through efficient multitasking and strong time management, I significantly contributed to Skratch Labs by training new staff and streamlining meal prep processes. My quick-learning ability and dedication to sanitation standards fostered a culture of continuous improvement, elevating customer satisfaction and operational efficiency.
Overview
7
years of professional experience
Work History
Skratch Labs
Prep/line Cook/Lead Trainer
06.2023 - Current
Job overview
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
- Supported inventory management efforts through accurate tracking of supplies and placing timely orders with suppliers as needed.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Promoted a culture of continuous improvement by actively seeking feedback from colleagues and implementing enhancements in cooking techniques.
Apple Blossom
Server
03.2022 - 06.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lyon’s Farmette
Server/Venue Manager
01.2018 - 08.2022
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bird and Jim’s
Server
05.2018 - 05.2022
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Pasadena HighschoolPasadena, CA
Highschool Diploma
05.2004
Skills
Food processing
Ingredient preparation
Performance improvement
Time management
Adherence to recipes
Dependable and reliable
Stocking and replenishing
Efficient multitasking
Quick-learning
Ambitious
Kitchen organization
Plating
Sanitization
Interests
Timeline
Prep/line Cook/Lead Trainer
Skratch Labs
06.2023 - Current
Server
Apple Blossom
03.2022 - 06.2023
Server
Bird and Jim’s
05.2018 - 05.2022
Server/Venue Manager
Lyon’s Farmette
01.2018 - 08.2022
Pasadena Highschool
Highschool Diploma