Exercise physiology, sports nutrition/coaching course, conflict resolution coaching/practice, therapy/mindfulness practices, recreational mountain sports athlete
Hi, I’m
danielle yamasaki
Hospitality Professional
Longmont,CO
Summary
Adept at enhancing service quality through efficient multitasking and strong time management, I significantly contributed to Skratch Labs by training new staff and streamlining meal prep processes. My quick-learning ability and dedication to sanitation standards fostered a culture of continuous improvement, elevating customer satisfaction and operational efficiency.
Overview
7
years of professional experience
Work History
Skratch Labs
Prep/line Cook/Lead Trainer
06.2023 - Current
Job overview
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
- Supported inventory management efforts through accurate tracking of supplies and placing timely orders with suppliers as needed.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Promoted a culture of continuous improvement by actively seeking feedback from colleagues and implementing enhancements in cooking techniques.
Apple Blossom
Server
03.2022 - 06.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lyon’s Farmette
Server/Venue Manager
01.2018 - 08.2022
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bird and Jim’s
Server
05.2018 - 05.2022
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Pasadena HighschoolPasadena, CA
Highschool Diploma
05.2004
Skills
Food processing
Interests
Timeline
Prep/line Cook/Lead Trainer
Skratch Labs
06.2023 - Current
Server
Apple Blossom
03.2022 - 06.2023
Server
Bird and Jim’s
05.2018 - 05.2022
Server/Venue Manager
Lyon’s Farmette
01.2018 - 08.2022
Pasadena Highschool
Highschool Diploma
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