Summary
Overview
Work History
Education
Skills
Certification
Trainings
Committees
Accomplishments
References
Timeline
Generic

Danielle Yates

East Syracuse

Summary

Accomplished leader with extensive experience at Elmcrest Children's Center, excelling in crisis management and staff training. Demonstrated ability to enhance youth supervision and policy enforcement, significantly improving program effectiveness. Skilled in conflict resolution, ensuring a safe and supportive environment for both staff and residents.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Campus Manager

Elmcrest Children's Center
Syracuse
04.2023 - Current
  • Oversight and support throughout all shifts.
  • Cover non-business hours for the management of staff, youth, and overall effective program functioning.
  • Provide support for individual programs, and direction for all residential programs.
  • Serves as the lead or charge manager for all programs and staff.

Dispatch Aide

North Syracuse Police Department
North Syracuse
01.2022 - 05.2022
  • Enter and file reports into the law enforcement system.
  • Scan arrest reports to the District Attorney and the proper court.
  • Answer phone calls.
  • Dispatch the police to the village residents if needed.
  • Assist with handicap stickers, set up property checks, and take messages for police personnel.

Detention Home Aid

Hillbrook Detention Center
Syracuse
11.2020 - 04.2021
  • Perform various tasks to maintain the safety and security of the facility.
  • Supervise the youth and monitoring their behaviors.
  • Enforce rules and assisting with daily activities.
  • Support the professional staff in managing overall operations.

Shift Supervisor

Elmcrest Children's Center
Syracuse
05.2020 - 11.2020
  • Assists the Program Supervisor in day-to-day operations.
  • Trains and supervises youth development professionals.
  • Provides support, direction, and assistance within the program.

Youh Development Professional

Elmcrest Children's Center
Syracuse
05.2019 - 05.2020
  • Facilitates the individual and environmental conditions.
  • Teach, guide, and support residents with their treatment, goals, and challenges.
  • Scheduled to best accommodate the staff ratio and coverage requirement of the program.
  • Interact and intervene with youth in accordance with treatment plans and individualized crisis management plans.

Education

Associate of Science - Criminal Justice

Onondage Community College
Syracuse, NY
12-2024

Bachelor of Science - Criminal Justice

SUNY Empire State College
Saratoga Springs, NY

Skills

  • Crisis intervention
  • Report writing
  • Youth supervision
  • Policy enforcement
  • Conflict resolution
  • Staff training
  • Management
  • Crisis management

Certification

  • Adult and Pediatric First Aid/CPR/AED: 09/2023
  • New York State Conceal/Carry: 04/2022

Trainings

  • Therapeutic Crisis Intervention (TCI) Instructor: 07/2023
  • Motivational Interviewing: 03/2024, 02/2025
  • Leadership: 08/2024
  • Emerging Leaders: 11/2022
  • Boystown 06/2019

Committees

  • Risk Management
  • Restraint and Employee Incidents Subcommittee

Accomplishments

  • Truth Initiative at Onondaga Community College
  • 2018 NJCAA Division III Championship, Onondaga Community College Women's Basketball
  • 2018, 2019 NJCAA Division III Championship, Onondaga Community College Women's Lacrosse

References

References available upon request.

Timeline

Campus Manager

Elmcrest Children's Center
04.2023 - Current

Dispatch Aide

North Syracuse Police Department
01.2022 - 05.2022

Detention Home Aid

Hillbrook Detention Center
11.2020 - 04.2021

Shift Supervisor

Elmcrest Children's Center
05.2020 - 11.2020

Youh Development Professional

Elmcrest Children's Center
05.2019 - 05.2020

Associate of Science - Criminal Justice

Onondage Community College

Bachelor of Science - Criminal Justice

SUNY Empire State College

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Danielle Yates