Danielle Zak
Hobe Sound
Summary
Knowledgeable Case Manager/Educator with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Residential Case Manager
New Hope Corps
09.2024 - Current
- Manage caseload of residential clients, ensuring compliance with treatment plans and court requirements.
- Conduct intake assessments, document progress notes, and coordinate care with interdisciplinary teams.
- Advocate for client needs and link them to housing, employment, and community resources.
- Established rapport with families of residents, maintaining open communication lines regarding client progress updates.
Cleaning Service Manager
Dare to Clean Inc.
01.2020 - 08.2024
- Supervised staff scheduling, payroll, and transportation for multiple clients.
- Managed client relations, contracts, and full inventory of supplies.
- Delivered full-service cleaning and interior support for residential/commercial clients.
- Met with customers to discuss service needs and offer available solutions.
Assistant Art Teacher
Charter Schools at Waterstone
02.2018 - 05.2020
- Increased student interest in art by incorporating diverse mediums and techniques into lessons.
- Assisted lead teacher with lesson planning, resulting in more effective learning experiences for students.
- Organized and led extracurricular art clubs, promoting further engagement with the arts outside of class time.
- Supported classroom management, fostering a positive and focused environment for artistic growth.
Substitute Teacher
Somerset Academy South Homestead
10.2016 - 10.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Bachelor of Science - Interdisciplinary Studies
Liberty University
Lynchburg, VA05-2021
Associates Degree Alcohol & Drug Counseling -
ICDC College
11-2012
High School Diploma -
South Dade Senior High School
01-1988
Skills
- Maintaining confidentiality
- Behavioral support
- Individualized service planning
- Professional boundaries
- CPR/ FIRST AID
- Child Care & Early Development (40 hours)
Timeline
Residential Case Manager
New Hope Corps
09.2024 - Current
Cleaning Service Manager
Dare to Clean Inc.
01.2020 - 08.2024
Assistant Art Teacher
Charter Schools at Waterstone
02.2018 - 05.2020
Substitute Teacher
Somerset Academy South Homestead
10.2016 - 10.2018
Bachelor of Science - Interdisciplinary Studies
Liberty University
Associates Degree Alcohol & Drug Counseling -
ICDC College
High School Diploma -
South Dade Senior High School
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