Danielle Lindsey

• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Developed marketing content such as blogs, promotional materials, and advertisements for social media.
• Developed and managed content calendars for each platform to establish timely and relevant posts.
• Designed and implemented social media strategies to align with business goals.
• Analyzed and reported social media and online marketing campaign results.
• Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
• Increased brand awareness through development and implementation of successful public relations campaigns.

As a public notary its my responsibility for verifying the authenticity of important documents, such as legal agreements, contracts, and affidavits. I witness the signing of these documents and ensure that all parties involved are aware of the content and implications. It's a crucial role that requires attention to detail and knowledge of legal procedures.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Tracked customer service cases and updated service software with customer information.
• Investigated and resolved customer inquiries and complaints quickly.
• Exhibited high energy and professionalism when dealing with clients and staff.