Danielle A Leonard

• Confirmed appointments, communicated with clients, and updated client records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed multiple tasks and met time-sensitive deadlines.
• Maintained confidentiality of information regarding clients and company.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained computer and physical filing systems.
• Receive, separate, and distribute mail
• Evaluated employee records and productivity and submitted evaluation reports.
• Executed record filing system to improve document organization and management.
• Perform all check-in and check-out tasks, taking payments: cash, credit card, debit
• Insurance verification/collections
• Restocked supplies and submitted purchase orders to maintain stock levels.

• Confirmed appointments, communicated with clients, and updated client records.
• Scheduled office meetings and client appointments for staff teams.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

• Collected room deposits, fees, and payments.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Reviewing procedures and protocol for treatments
• Helping technicians as needed
• Manage front desk
• Restocking, product order placement
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.

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• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors..
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Executed record filing system to improve document organization and management.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient