Portfolio Specialist at Hewlett-Packard Enterprise Financial Services with a proven track record in driving revenue growth through strategic relationship management and business analysis. Expertise in Microsoft Excel and Salesforce enables identification of opportunities and enhancement of operational efficiency. Strong leadership and collaboration skills support successful cross-functional initiatives.
Overview
12
12
years of professional experience
Work History
Portfolio Specialist
Hewlett-Packard Enterprise Financial Services Company
Berkeley Heights, New Jersey
03.2022 - Current
Develop relationships with customer base and collaborate with HPEFS Sales Team, Strategic Business Partners, and internal teams within HPEFS to identify all portfolio opportunities
Assist in the development for Go to Market Strategy for their solution and provide assistance and support for the sales teams
Partner with the enablement team for end of lease processes related to the roll out of Odessa, starting with the United States, as a subject matter expert
Represents services on product or solution core teams and provides service requirements into product development stages/phases, ie. Product warranty support and cost analysis, and Service Product Marketing content/collateral
Performs business analysis, identifies root cause, and develops recommendations with solutions to drive business improvements and margin
Proactive manage the ongoing pipeline of portfolio opportunities for stated territory to deliver monthly forecast for Revenue and Margin
Utilizes understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value
Leads key business initiatives in support of operational or financial improvement, including areas of improvement for our systems
Collaborate globally with other Community Leaders leading projects to enhance all areas of the business
Customer Delivery Specialist
Hewlett-Packard Enterprise Financial Services Company
Berkeley Heights, New Jersey
01.2017 - 02.2022
Assist three to nine small/medium business Financial Area Managers with the documentation for new Master Lease and Financing Agreements, schedules, interim financing agreements, electronic business lease agreements and name change amendments
Match forecasted deals throughout the month in Phoenix
Process fundings in a timely upon customer’s acceptance within SOA up to one million dollars independently
Transfer invoices from Basware into Phoenix
Issue vendor authorization letters and follow up with vendors to receive asset detailed invoices
Collaborate with the customer relationship managers regarding special customer requests and redline reviews with legal
Follow custom guidelines set forth by credit for each customer
Act as team representative on the Eerything Online Team to ensure our customer base is invited and utilizing the customer portal
Regenerate expired pricing prior to funding through the sales pricing excel tool
Administrative Coordinator for Relocation
Automatic Data Processing, LLC.
Roseland, New Jersey
10.2016 - 12.2016
Assist Relocation Counselors with associate moves internally with processing necessary payments
Coordinate multiple providers with internal associates for logistics of their cross country moves
Prepare and update policy documentation as well as PowerPoints for Senior Management
Update software with transferee’s status and critical documents
Mobile Solution Team Manager
doForms, Inc.
Cranford, New Jersey
05.2016 - 10.2016
Manage over five hundred accounts ranging from startup corporations to Enterprise
Co-managing the team of consultants to enhance sales, procedures, and product
Create pitch decks for partnership calls used by entire team
Develop projections for forecast sales
Train all new employees on operating and sales procedures
Understanding customer’s processes to assist ways to improve and enhance while going paperless
Manage the partnership with the largest wireless carrier by attending events across the country as a sell with product
Assist the CFO with quarterly commission payouts, as well as quarterly commission targets
Participate in product development to suit growing needs of customers, while working with development team to test out new functionality
Run reports twice a month for leads and opportunities to track growth
Support existing customer accounts day to day with questions and account maintenance
Process credit card payments for subscription fees as well as one-time payments
Troubleshoot bugs within our product and make suggestions to improve core product
Wrote doForms New Employee Training Handbook
Account Manager
doForms, Inc.
Cranford, New Jersey
05.2014 - 05.2016
Manage over five hundred accounts ranging from startup corporations to Enterprise
Co-managing the team of consultants to enhance sales, procedures, and product
Create pitch decks for partnership calls used by entire team
Develop projections for forecast sales
Train all new employees on operating and sales procedures
Understanding customer’s processes to assist ways to improve and enhance while going paperless
Manage the partnership with the largest wireless carrier by attending events across the country as a sell with product
Assist the CFO with quarterly commission payouts, as well as quarterly commission targets
Participate in product development to suit growing needs of customers, while working with development team to test out new functionality
Run reports twice a month for leads and opportunities to track growth
Support existing customer accounts day to day with questions and account maintenance
Process credit card payments for subscription fees as well as one-time payments
Troubleshoot bugs within our product and make suggestions to improve core product
Wrote doForms New Employee Training Handbook
Accounting Associate
National Financial Partners
New York, New York
07.2013 - 05.2014
Track revenue received by clients and carriers in commission software ensuring proper payout structures
Run reports for all financials to close out the month, matching all the different bank accounts with what was entered in software
Process submitted excel forms for different lines of coverage, following up with directors on a weekly basis for commission structure approval
Process accounts payables twice a week, receiving approval from the CFO
Remotely depositing checks into numerous legacy accounts, as well as allocating the next day
Project future receivable commissions monthly
Education
Bachelor of Science - Management Information Systems, Global Enterprise Technologies, Operation Management
University of Delaware
Newark, Delaware
05.2013
Skills
Microsoft Office Programs (Access, Excel, Word, PowerPoint)
Basic knowledge of SQL
Basic knowledge of HTML
Microsoft Visual Basic Studio
Google Analytics
Intermediate knowledge of SalesForcecom
Business Catalyst
Timeline
Portfolio Specialist
Hewlett-Packard Enterprise Financial Services Company
03.2022 - Current
Customer Delivery Specialist
Hewlett-Packard Enterprise Financial Services Company
01.2017 - 02.2022
Administrative Coordinator for Relocation
Automatic Data Processing, LLC.
10.2016 - 12.2016
Mobile Solution Team Manager
doForms, Inc.
05.2016 - 10.2016
Account Manager
doForms, Inc.
05.2014 - 05.2016
Accounting Associate
National Financial Partners
07.2013 - 05.2014
Bachelor of Science - Management Information Systems, Global Enterprise Technologies, Operation Management
Account Development Representative – Carolinas & Virginia's at Zerto (A Hewlett Packard Enterprise Company)Account Development Representative – Carolinas & Virginia's at Zerto (A Hewlett Packard Enterprise Company)