• Supporting overall customer relationship management to drive in-store and online sales and business strategy
• Consistently maintaining a professional image while assisting in-store and online clients
• Communicating sales and promotional materials to all 13 company stores throughout the USA
• Analyzing and compiling monthly sales reports, as well as generating other sell through reports as needed
• Providing customer service to clients as well as employees via email and processing shopping requests for all USA stores
• Collaborate and work alongside CEOs & marketing managers to achieve company goals
• Maintain in-depth knowledge and stay immersed in social media networks
• Monitor and track results to ensure key deliverables are showcased
• Assist with administrative support, i.e., create meeting agendas, distribute meeting recap notes, prize fulfillment
• Helped develop brand’s visual identity across all platform and spaces
• Assisted with drafting marketing proposals and launching campaigns
• Collaborated closely with team, gaining knowledge of day-to-day processes and duties
• Collaborated with team members to meet daily demands and oversee challenging continuing education projects
• Assisted with new hire onboarding as well as led the 2021 Internship Community Service event
• Tracked the creation of lesson plans and instrumental materials
• Developed compliance reports using the Learning Management System
• Analyze the daily sales performance by product category, by article, by store to prepare the necessary reports, on a regular basis.
• Enhanced social media platform by posting new inventor
SAP
Matrix
Sales Force
Adobe Photoshop
Microsoft Office
Slack
Mondaycom
OneDrive
Google Analytics
Canva