Danielle C. Bennett
Brockton,MA
Summary
Collaborative manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Project Manager
Louis D. Brown Peace Institute
10.2015 - Current
- Lead ongoing policy and advocacy work for the LDBPI by working directly with survivors, LDBPI's government affairs liaison, and building relationships with government officials.
- Develop and maintain ongoing projects for training and technical assistance for the CEO.
- Assist in managing 1.2 million dollar budget and ensure budget team understands all aspects of budget.
- Act as liaison between consultants and staff overseeing capital campaign of 25 million goal for new building
- Build relationships with government officials and work with key staff and leadership to engage legislators in our ongoing efforts
- Oversee Network and Policy Coordinator to manage logistics and administration of the Network
- Support Coordinator and Growth & Sustainability Manager to develop and conduct surveys to ensure best possible outcomes and to develop reports highlighting impact
Administrative Assistant/Surgical Coordinator
Ophthalmic Consultants of Boston
11.2013 - 10.2015
- Provides assistance to a General Ophthalmologist specializing in Glaucoma and Cataract Surgery
- Extensive daily communication with the surgeon, technician, surgical center and Massachusetts Eye and Ear Infirmary
- Maintain and generate full clinic and Operating Room schedules
- Schedule all appointments for patients, including but not limited to, consultations, MRI/CT Scans, Intraocular Lens Measurements, Pre-Test and Surgeries
- Obtained insurance prior authorizations and collected all fees associated with surgery
- Covered other team members for vacations and/or sick days
- Triaged and handled all calls for my service
Medical Secretary II/ Surgical Coordinator
BRIGHAM AND WOMEN’S HOSPITAL
09.2003 - 11.2013
- Provides assistance to three Thoracic Surgeons in the Division of Thoracic Surgery
- Extensive daily communication with and contact with many clinical and administrative departments of BWH, DFCI, BWPO, and Satellite Offices including South Shore Hospital and Faulkner Hospital
- This requires routing factual and confidential information and a detailed knowledge of policies and procedures at this institution as well as the others
- Maintains schedule for attendings including coordinating patient clinics and operating room schedule with all meetings at BWH as well as other outside engagements
- Travel arrangements, meetings, luncheons
- Filing, copying, faxing, phone triage, occasional front desk coverage
- Coordinate all activities between providers and patients during clinic related to surgical scheduling
- Manages patient flow through surgical scheduling and page MD or PA as necessary
- Liaison between departments in the hospital and clinic for patient care
- Communicate both verbally and in written form, to all pre-operative patients and alleviates their concerns
- Confirm all testing with patients
- Schedules all operative cases for the Division of Thoracic Surgery with the admitting office booking personnel using detailed knowledge of each surgeon’s schedule, the operating room schedule, the time involved in each procedure and special equipment needed
- Effectively interact with different departments within and outside of BWH
- Maintained employee files; keep compliant following JCAHO guidelines
- Telephone interviews; process drug screening, CORI’s
- Print and run weekly reports; nursing hour’s census
- Receive timesheets; make sure each timecard is accurate with required information
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
Education
Associate of Applied Science - Human Services
Roxbury Community College
Boston, Ma05.1999
High School Diploma -
Charlestown High School
Charlestown, Ma06.1996
School Graduate -
Skills
- Project Management
- Staff Retention
- Team Bonding
- Staff Training
- Conflict Management
- Client Relations
- Critical Thinking
- Human Resources Understanding
- Project Coordination
- Persuasive Communication Style
- Scheduling Proficiency
- Strategic Planning
Timeline
Project Manager
Louis D. Brown Peace Institute
10.2015 - Current
Administrative Assistant/Surgical Coordinator
Ophthalmic Consultants of Boston
11.2013 - 10.2015
Medical Secretary II/ Surgical Coordinator
BRIGHAM AND WOMEN’S HOSPITAL
09.2003 - 11.2013
Associate of Applied Science - Human Services
Roxbury Community College
High School Diploma -
Charlestown High School