Danielle Valenzuela

• Structured, resourceful, and detail oriented administrative support to the City Controller and Assistant City Controller, managing time sensitive tasks such as department Council Meeting Agenda Items, improving workflow processes, ACFR preparation, developing SOPs to streamline the EA and the Sr. Admin Clerk position duties
• Methodical in maximizing the administration's time by taking tasks of their hands such as reviewing agreements, agenda items, presentations, conducting research, spreadsheet organization, RLS/RISK requests, follow up, scheduling, and city wide communication on their behalf
• Supervisor of clerical staff positions including the Senior Admin Clerk as well as YJCP participants, took on all duties of this role during vacancy of this position; including processing invoices, employee expense reimbursements, form 57, taking payments
• Currently the City of Fresno's State Wide Travel Program Liaison/Point Person
• Creating and maintaining complex department wide spreadsheets to maximize productivity, maintain accurate records, and minimize time wasted searching for information
• Daily support to the Administrative Manager including employee personal file management, new hire and onboarding processes, conducting employee evaluations, finalizing all Finance managers' staff evaluations, assisting in paperwork for Skelly hearings, letter's of understanding, and other personnel related documents
• Proficient in Granicus, Tyler Munis, NetFile (Department form 700 Liaison), PeopleSoft
• Knowledgeable of City of Fresno's Administrative Orders, annual department requirements, processes and procedures, City Organizational Structure and funding structure

• Delivered advanced executive administrative support to CEO, Larry Kosmont, President, Ken Hira, and 7 Senior Vice Presidents across four different companies.
• Managed daily internal staff communication, and external correspondence to both state & local government, and private sector entities, on behalf of the CEO. Maintained high profile relationships with key clients throughout the state.
• Organized logistics and materials for crucial meetings, arranged schedules and took detailed notes for later dissemination to key stakeholders. Led team meetings.
• Formatting and editing materials for proposal presentations and teaching materials for public sector conferences.
• Managed multiple high profile events for the public sector including events at the League of California Cities Annual Conf., City Managers Conf., ICSC, Municipal Finance Institute Conf. and others. Supervised and trained teams for widely attended events, coordinated all corresponding details for these events.
• Successfully completed special projects to exceed goals of CEOs agendas. Conducted thorough research using diverse analytic technology resources.
• Assisted the CEO in selection of all our graduate student interns, oversaw training process, supervised all work projects, hours, and conducted exit interviews.
• Key role in marketing services to local government throughout California through the use of Social Media, copywriting materials, E-Bulletins, managed and largely contributed to the growth of our 16,300+ subscribed email users data base on constant contact.
• Developed understanding of local government, economic development, community needs, California's legislation in regards to housing. Shadowed consultants on projects with clients to familiarize myself with the work of project managers.
• Promoted the importance and awareness of the Surplus Land Act to Local Agencies throughout the state through marketing materials, research, FAQ, coordination of a Podcast series with Commerical Real Estate powerhouse, CREXI, in person promotion and marketing of the CREXI/Kosmont Realty Portal that assists local government in selling their Surplus Land while abiding by HCD's requirements.
• Familiarization with SOQ, RFP, RFQ, proposals, detailed contracts, and many others from the consultants end.

• Direct support of Director of Business Development, reporting to executives and medical directors. Handled all patient relations on behalf of management, oversaw digital marketing efforts through multiple platforms. Collected, managed, and reported data pertaining to reputation and ratings of 36 Urgent Care locations throughout Southern California
• In person B2B marketing to Medical Providers, promoting services and opening of new locations. Oversaw marketing campaigns in over 10 Southern, CA major cities. Campaigns included up to 150 stops to medical offices and hospitals per city. Lead generation and follow up.
• Production of quality copywriting materials, memorandum brochures, fliers, business cards, social media posts to promote the organization.

• Reporting to and working directly under Chief Executive Officer. Managed all public communications including external organizational sponsorships, organizational events, and public physician features. Coordinated television interviews, outlines, talking points on behalf of Radiologists
• Produced various marketing print products for referring physician's offices, internal staff, and public. Printed media marketing included advertisements in local publications such as newsletters, newspaper, and magazines
• Directed ten social media pages daily including content of public interest, marketing of services, updates, and organizational culture. Monitored online reviews of 30+ radiologists, three company facilities, and maintained positive online reputation for business.
• Integrated and managed new systems to better accommodate patient experience such as website chat boxes, targeted geo-fencing advertisements, and frequent website redesign.

All previous roles prior to professional corporate experience include business administrative support with titles ranging from office assistant, receptionist, medical scheduler, and medical transcriptionist.