Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Danielle (Daniel) Miller (Maki)

Kansas City,MO

Summary

Results-driven kennel professional specializing in animal behavior monitoring and staff training. Demonstrated success in overseeing facility operations while improving customer relations and maintaining health compliance. Expertise in ensuring safety standards and enhancing operational efficiency.

Overview

12
12
years of professional experience

Work History

Kennel Technician Supervisor

Kc Paws
Kansas City, Missouri
09.2024 - Current
  • Supervised daily operations of kennel facility and animal care staff.
  • Trained new kennel technicians on safety and animal handling procedures.
  • Maintained cleanliness and organization of kennel areas for optimal animal welfare.
  • Monitored animal behavior and reported any health or behavioral concerns promptly.
  • Assisted in implementing enrichment activities to promote animal well-being.
  • Ensured compliance with local regulations and standards for animal care facilities.
  • Fed and refreshed water for animals staying in kennels on regular eating schedules.
  • Turned on lights at dusk and locked first floor doors and windows upon leaving.
  • Evaluated employee performance on an ongoing basis to identify areas needing improvement.
  • Monitored inventory levels and placed orders for additional supplies as needed .
  • Responded to customer inquiries regarding pet care services and provided assistance when needed.
  • Provided medical care for sick or injured animals under direction from a veterinarian.
  • Maintained a safe working environment by enforcing safety guidelines at all times.
  • Performed routine inspections of the facility to identify maintenance needs or health concerns.
  • Managed customer complaints professionally by resolving issues promptly and efficiently.
  • Provided feedback on animal behavior observations while interacting with customers.
  • Supervised the daily operations of kennel staff, providing guidance and support.
  • Ensured animal safety protocols were followed, including proper cleaning and sanitization techniques.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Maintained clean and orderly play yards, kennels and cages.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Exercised animals to maintain physical and mental health.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Walked dogs while enforcing good behavior and manners.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Played with dogs and cats to maintain socialization and reduce stress.

Kennel Manager

Acarf
La Harpe, Kansas
10.2022 - 10.2024
  • Supervised daily operations for animal care and facility maintenance.
  • Managed scheduling for staff and volunteer shifts effectively.
  • Ensured compliance with health and safety regulations for animals.
  • Coordinated feeding, grooming, and exercise routines for pets.
  • Trained new team members on kennel procedures and protocols.
  • Maintained accurate records of animal health and behavior observations.
  • Assisted in organizing adoption events to promote pet rehoming initiatives.
  • Communicated with pet owners regarding care instructions and updates.
  • Managed inventory of food supplies and other materials needed to run the kennel efficiently.
  • Developed and implemented kennel policies and procedures.
  • Supervised team of Kennel Assistants in daily operations of the kennel.
  • Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
  • Created marketing campaigns to attract new customers and increase revenue from existing clients.
  • Organized pet adoption events to promote awareness about responsible pet ownership practices.
  • Oversaw new intakes by assigning kennels and managing quarantines.
  • Coordinated adequate exercise time to keep dogs healthy and happy.
  • Recruited volunteers to handle non-critical tasks and give animals wide-ranging interactions.
  • Maintained detailed records of animal numbers, medical issues and behavioral concerns.
  • Trained new employees on proper handling techniques for different types of animals.
  • Ensured compliance with applicable laws and regulations related to animal care and welfare.
  • Conducted interviews with prospective employees to evaluate their suitability for working in a kennel environment.
  • Resolved any customer complaints quickly and efficiently.
  • Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Assigned work and monitored performance of project personnel.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Auto Detailer

Twin Motors Ford
Iola, Kansas
07.2017 - 10.2024
  • Cleaned vehicle exteriors using high-pressure washers and foam cannons.
  • Detailed interiors by vacuuming, shampooing carpets, and conditioning leather.
  • Applied wax and sealants to enhance paint protection and shine.
  • Inspected vehicles for paint damage, scratches, and other imperfections.
  • Managed cleaning supplies inventory, ensuring availability of necessary products.
  • Collaborated with team members to optimize workflow during busy periods.
  • Trained new staff on proper detailing techniques and safety procedures.
  • Maintained cleanliness of the detailing area and equipment after use.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
  • Scrubbed wheels and tires with special cleaning solutions for a glossy shine.
  • Applied conditioners to vinyl or leather seats to restore luster and suppleness.
  • Trained new employees on proper techniques for detailing vehicles correctly.
  • Washed wide range of vehicles each day.
  • Served clients with on-site detailing services at businesses and homes.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Shampooed carpets and upholstery in vehicles to remove stains and dirt.
  • Polished windows inside and out with glass cleaners for maximum clarity.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Treated engines with degreasing agents to make them look clean and new.
  • Applied paint sealants to protect the finish of cars from environmental damage.
  • Inspected vehicles for scratches or dents prior to detailing.
  • Removed tar spots from car bodies using specialized cleaning agents.
  • Maintained detailed records of services performed on each customer's vehicle.
  • Hand-waxed surfaces of automobiles to provide a protective coating against sun damage.
  • Dried vehicle exteriors with chamois leather or microfiber towels.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Vacuumed car interiors to remove dirt and debris.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
  • Performed minor repairs such as fixing broken trim pieces or replacing door handles.
  • Responded promptly to customer inquiries regarding services provided.
  • Replaced burnt out light bulbs as needed on headlights or taillights.
  • Vacuumed vehicle interiors to remove loose dirt and debris.
  • Removed minor flaws in refinish using sanding and buffing.
  • Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Performed preventative maintenance to maintain proper functioning of service tools and equipment.
  • Customized detailing services based on vehicle condition and customer requests.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Performed clay bar treatments to remove impurities from vehicle exteriors.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
  • Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
  • Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
  • Inspected vehicles thoroughly before and after detailing to ensure quality of work.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Executed engine detailing to remove grime and improve appearance.
  • Drove vehicles to or from workshops or customer workplaces or homes.
  • Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
  • Maintained inventories of cleaning supplies.
  • Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
  • Cleaned and polished vehicle windows.
  • Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
  • Connected hoses or lines to pumps or other equipment.
  • Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
  • Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
  • Turned valves or disconnected hoses to eliminate water, cleaning solutions or vapors from machinery or tanks.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • Transported materials, equipment or supplies to or from work areas.
  • Collected and tested samples of cleaning solutions or vapors.

Detailer Manager

KDS auto detailing
Garnett, Kansas
05.2013 - 07.2017
  • Managed detailing operations to ensure high-quality vehicle presentation.
  • Coordinated team schedules to optimize workflow and resource allocation.
  • Trained staff on detailing techniques and equipment usage for efficiency.
  • Oversaw inventory management for cleaning supplies and tools.
  • Implemented safety protocols to maintain a secure working environment.
  • Conducted regular inspections to ensure adherence to quality standards.
  • Collaborated with sales team to align detailing services with customer needs.
  • Developed training materials for new hires in detailing processes and standards.
  • Ensured that all safety protocols were followed while performing detailing services.
  • Assisted with troubleshooting issues that arose during or after a job was completed.
  • Resolved customer complaints promptly in a professional manner while keeping management informed about any potential issues.
  • Monitored customer satisfaction levels by surveying them following completion of auto-detailing jobs.
  • Created detailed reports on customer feedback, detailing job performance and employee productivity.
  • Organized monthly meetings with staff members to discuss goals, objectives and strategies for improving service delivery.
  • Coordinated with vendors regarding purchasing materials needed for auto detailing services.
  • Scheduled detailing appointments for customers and communicated details of services offered.
  • Ensured that all employees adhered to company policies regarding safety regulations and proper use of equipment.
  • Developed training programs for detailers to ensure they had the necessary skills to complete jobs efficiently.
  • Oversaw the daily operations of the detailing department and monitored workflow to meet customer demand.
  • Organized promotional events to increase brand awareness among potential customers.
  • Managed the detailing team by providing direction, guidance and support to ensure quality service.
  • Reviewed invoices from suppliers prior to payment processing in order to confirm accuracy against purchase orders.
  • Trained new detailers on proper techniques for cleaning vehicles according to industry standards.
  • Implemented new processes and procedures designed to streamline workflow in order to increase efficiency.
  • Analyzed financial data related to sales figures, costs associated with labor and materials in order to control expenses.
  • Provided technical advice and assistance when needed during difficult or complex jobs.
  • Conducted regular inspections of completed work to ensure high standards were met.
  • Collaborated with other departments within the organization to ensure smooth operation of auto detailing projects.
  • Maintained inventory of supplies, such as cleaning products, waxes and polishes, used in detailing services.
  • Taught team members how to properly wash, wax and vacuum vehicles.
  • Documented orders, daily activities, weekly schedules and team performance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed business performance data and forecasted business results for upper management.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training, and team-building activities.
  • Implemented quality control measures to uphold company standards.

Education

High School Diploma -

Homeschooled
Rhinelander, WI
04-2012

Skills

  • Animal behavior monitoring
  • Staff training
  • Health and safety compliance
  • Facility management
  • Customer relations
  • Inventory management
  • Problem solving
  • Sanitation protocols
  • Time management
  • Patience and resilience
  • Self motivation
  • Attention to detail
  • Housekeeping duties
  • Goal setting
  • Adaptability and flexibility
  • Active listening
  • Professional demeanor
  • Behavioral observation

Affiliations

  • LGBT activist
  • passionate about animals and human rights
  • mental health advocate

Timeline

Kennel Technician Supervisor

Kc Paws
09.2024 - Current

Kennel Manager

Acarf
10.2022 - 10.2024

Auto Detailer

Twin Motors Ford
07.2017 - 10.2024

Detailer Manager

KDS auto detailing
05.2013 - 07.2017

High School Diploma -

Homeschooled

Similar Profiles

CREATE PROFILE