Danielle Mae Longboy
Porter Ranch,CA
Summary
Hardworking and detailed oriented professional with 10+ years of experience and knowledge of administrative support, management, customer service, excellent communication and creative thinking skills. I can be relied upon to help your company achieve its goals.
Overview
14
14
years of professional experience
Work History
Executive Administrative Assistant
Executive Solutions
Burbank, CA
04.2022 - 08.2023
- Managed director's calendar and prepared meeting agenda and materials.
- Made travel arrangements for employee trips and conferences.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Coordinated meeting and work schedules for staff teams and executives.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Spearheaded training and development programs for new employees.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Obtained signatures for financial documents and internal and external invoices.
Recruiting Coordinator/Corporate Trainer
Executive Solutions
Burbank, CA
04.2019 - 04.2022
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Planned and executed recruitment events to bring in area candidates.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Organized applicant drug tests and obtained results.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
- Tracked personal and financial information of employees.
- Explained job duties, compensation and benefits to potential candidates.
- Facilitated job application processes for qualified candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Assistant Store Manager
Farm Boy Grocery
Sherman Oaks, CA
09.2009 - 03.2019
- Oversaw aspects of maintenance, inventory and daily activity management.
- Handled scheduling for store shifts to achieve adequate staffing.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Maintained inventory by checking merchandise to determine levels.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Recruited, interviewed and hired qualified employees to provide top-quality service.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Skills
- Inventory Management
- Meeting Planning
- Data Entry Documentation
- Detailed Meeting Minutes
- Back Office Operations
- Travel Administration
- Document and File Management
- Verbal and Written Communication
- Schedule Management
- Appointment Coordination
- Administrative Support Specialist
- Information confidentiality
- Operations Management
- Schedule development
- Strategic Planning
- Training and mentoring
- Policy Enforcement
- Employee Motivation
Education & Training
The Academy for Salon Professionals
August 2023-June 2024
West Torrance High School
September 1998- June 2002
Timeline
Executive Administrative Assistant
Executive Solutions
04.2022 - 08.2023
Recruiting Coordinator/Corporate Trainer
Executive Solutions
04.2019 - 04.2022
Assistant Store Manager
Farm Boy Grocery
09.2009 - 03.2019