Summary
Overview
Work History
Skills
Education & Training
Timeline
Generic
Danielle Mae Longboy

Danielle Mae Longboy

Porter Ranch,CA

Summary

Hardworking and detailed oriented professional with 10+ years of experience and knowledge of administrative support, management, customer service, excellent communication and creative thinking skills. I can be relied upon to help your company achieve its goals.

Overview

14
14
years of professional experience

Work History

Executive Administrative Assistant

Executive Solutions
Burbank, CA
04.2022 - 08.2023
  • Managed director's calendar and prepared meeting agenda and materials.
  • Made travel arrangements for employee trips and conferences.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Spearheaded training and development programs for new employees.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Obtained signatures for financial documents and internal and external invoices.

Recruiting Coordinator/Corporate Trainer

Executive Solutions
Burbank, CA
04.2019 - 04.2022
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Planned and executed recruitment events to bring in area candidates.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Organized applicant drug tests and obtained results.
  • Managed full-cycle recruiting processes for managerial and executive-level vacancies.
  • Tracked personal and financial information of employees.
  • Explained job duties, compensation and benefits to potential candidates.
  • Facilitated job application processes for qualified candidates.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.

Assistant Store Manager

Farm Boy Grocery
Sherman Oaks, CA
09.2009 - 03.2019
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Recruited, interviewed and hired qualified employees to provide top-quality service.
  • Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.

Skills

  • Inventory Management
  • Meeting Planning
  • Data Entry Documentation
  • Detailed Meeting Minutes
  • Back Office Operations
  • Travel Administration
  • Document and File Management
  • Verbal and Written Communication
  • Schedule Management
  • Appointment Coordination
  • Administrative Support Specialist
  • Information confidentiality
  • Operations Management
  • Schedule development
  • Strategic Planning
  • Training and mentoring
  • Policy Enforcement
  • Employee Motivation

Education & Training

The Academy for Salon Professionals

August 2023-June 2024

West Torrance High School

September 1998- June 2002

Timeline

Executive Administrative Assistant

Executive Solutions
04.2022 - 08.2023

Recruiting Coordinator/Corporate Trainer

Executive Solutions
04.2019 - 04.2022

Assistant Store Manager

Farm Boy Grocery
09.2009 - 03.2019
Danielle Mae Longboy