Danielle Marie Sokol
Director Of Education
Huntington,CT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Director of Client Services
Cornfield Growth Strategies
1 2022 - Current
- Onboard new clients
- Schedule client sessions and organize/manage company calendar
- Document all correspondence and communication with clients
- Prepare and process monthly invoices, produce monthly billing report for accountant
- Organize special projects
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Director of Education
Gemm Learning
08.2022 - Current
- Prepares action plans to address concerns discovered through surveys, observations and conversations with client.
- Recruit, train and mentor staff in best practices for instruction.
- Evaluate programs, monitor implementation and compliance with regulations to achieve objectives.
- Develop partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Develop engaging and effective curricula for students aged 5 to 65.
- Enhance overall educational quality by evaluating and refining instructional programs based on data-driven assessments.
- Confer and resolve education-related issues and problems with students, parents and school representatives when necessary.
- Counsel and monitor at-risk students for attendance, academic progress and behavioral concerns.
- Establish clear performance expectations for staff members regarding their roles as program managers and contributors to overall department goals.
- Demonstrate respect, friendliness and willingness to help wherever needed.
Senior Program Manager
Gemm Learning, Inc
07.2018 - 08.2022
- Onboard new clients to ensure confidence and familiarity with programs
- Daily communication with clients to review student progress and ensure comfort with progress and outcomes
- Oversee progress of 250 students, ages Pre-K through adult
- Work with students remotely to provide oversight and develop program strategies, motivation, and goal setting
- Assisting billing department and clients with my familiarity with QuickBooks
- Team training of new Educational Program Managers
- Special projects: Including creating a writing program, writing case studies, piloting potential programs
Educational Program Manager
Gemm Learning
02.2014 - 02.2018
- Worked directly with students and clients on a variety of educational programs to help in addressing various learning concerns and developmental disabilities
- Increased customer satisfaction through effective communication of program goals and expectations.
- Regularly communicate with students and clients about progress and program enrollment
- Worked with a team of educators to collaborate with other departments and maintain 96% client and student success rate.
Unit Secretary of Maternity
Norwalk Hospital Association
09.2011 - 02.2014
- Responsibilities included monitoring of SafePlace baby system, recording census information into databases, reporting births and screenings of newborns into state databases prepare patient rooms, updating of unit census and transferring patients through database onto Maternity unit as well as other general administrative duties.
Teacher, Head Toddler Teacher, Head Infant Teacher
Creative Play Learning Center
08.2008 - 05.2009
- Created age appropriate monthly goals for each child, implemented individualized curriculum, provided daily written and verbal communication with parents regarding daily activities and child progress
- Developed weekly curriculums and collaborated with the educational teams to prepare children for matriculation.
Reading Clinician
Lindamood-Bell Learning Processes
05.2007 - 05.2008
- Worked with individuals ages 4 to 22 utilizing the Lindamood-Bell process of learning
- Attending professional development sessions with corporate headquarters
- Responsibilities included teaching, recording student progress, and preparing weekly reports on students’ progress to review with parents.
Education
Bachelor of Science in Human Development and Family Studies - Early and Middle Childhood DevelopmentFamily Interaction ProcessesAdolescent DevelopmentDevelopmental PsychologyAbnormalLearning PsychologySocial Psychology
University of Connecticut
Skills
Written and verbal communication
Proficient with SalesForce
Excel
Word
Google Drive
QuickBooks
ZOOM
Customer Service
Time management abilities
Schedule Management
Documentation And Reporting
Self Motivation
Attention to Detail
Task Delegation
Effective Communication
Reliability
Professionalism
Clear communication skills
Adaptability
Work Planning and Prioritization
Customer Satisfaction
Patience
Timeline
Director of Education
Gemm Learning
08.2022 - Current
Senior Program Manager
Gemm Learning, Inc
07.2018 - 08.2022
Educational Program Manager
Gemm Learning
02.2014 - 02.2018
Unit Secretary of Maternity
Norwalk Hospital Association
09.2011 - 02.2014
Teacher, Head Toddler Teacher, Head Infant Teacher
Creative Play Learning Center
08.2008 - 05.2009
Reading Clinician
Lindamood-Bell Learning Processes
05.2007 - 05.2008
Bachelor of Science in Human Development and Family Studies - Early and Middle Childhood DevelopmentFamily Interaction ProcessesAdolescent DevelopmentDevelopmental PsychologyAbnormalLearning PsychologySocial Psychology
University of Connecticut
Director of Client Services
Cornfield Growth Strategies
1 2022 - Current