DANIELLE MARIE THOMPSON
Administration & Sales
Santa Ana,CA
Summary
I bring a blend of administrative finesse and sales prowess to the table. With a passion for inspiring teams, untangling complex issues, and seizing new business prospects, I thrive in dynamic environments. Proficient in Microsoft Office Suite, QuickBooks, Salesforce, and Pipedrive, I leverage technology to drive efficiency and results. Fluent in English and Spanish, I excel in fostering seamless communication across diverse landscapes.
Overview
24
24
years of professional experience
Work History
Executive Administrator
Envirornmental Remediation Contractors Inc.
Anaheim, CA
09.2022 - Current
- Planned both internal and external events and staff trainings
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Researched and resolved billing discrepancies to enable accurate billing
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Mid Market Account Executive
Godaddy.com
03.2017 - 05.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Exceeded monthly sales goals by 133%, while consulting for high-dollar accounts
- Managed accounts to retain existing relationships and grow share of business
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
Account Sales Executive
IME, Inc
02.2010 - 08.2016
- Provided executive-level administrative support to 40+ physicians and leaders
- Managed coordination for Board of Directors/shareholders’ meetings and conducted sales presentations
- Engaged in marketing and networking events to enhance Acclivity Healthcare's local presence.
- Built day-to-day contacts for customers, managed MDA compliance and enhanced customer satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Director of Operations
Positive Recovery Center, Inc
04.2000 - 08.2010
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Bachelor of Science - Business Management
04.2011
Skills
- Proficiency in software programs including: Microsoft Office Suite, QuickBooks, Salesforce, and Pipedrive
- Product and Service Sales
- Quality Control
- Forecasting Ability
- Performance Goals
- Verbal and Written Communication
- New Business Development
Languages
Spanish
Native or Bilingual
Timeline
Executive Administrator - Envirornmental Remediation Contractors Inc.
09.2022 - Current
Mid Market Account Executive - Godaddy.com
03.2017 - 05.2021
Account Sales Executive - IME, Inc
02.2010 - 08.2016
Director of Operations - Positive Recovery Center, Inc
04.2000 - 08.2010
University of Phoenix - Bachelor of Science, Business Management
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