Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Danielle McNeese

Danielle McNeese

Dubuque,IA

Summary

Dynamic cosmetologist with proven expertise in hair styling and color correction, honed at Third Dimension Salon. Excelled in building client loyalty through outstanding service, achieving a high return rate. Skilled in both creative updos and effective communication, I bring a blend of technical proficiency and interpersonal skills to foster memorable client experiences. Professional cosmetologist with comprehensive expertise in hair styling, skincare, and makeup application. Demonstrates strong focus on team collaboration and adaptability to meet client needs. Highly skilled in precision cutting, color techniques, and client consultation, ensuring exceptional results and client satisfaction. Reliable and flexible, consistently achieving high standards in fast-paced environment. Knowledgeable Desired Position with proven background in delivering high-quality beauty and hair services. Well-versed in providing personalized consultations and executing various hair treatments and styles. Demonstrated expertise in customer service and trend awareness. Professional in beauty industry with strong track record of enhancing client satisfaction through personalized styling and care. Known for collaborative approach and achieving outstanding results in dynamic salon environments. Reliable and adaptable, with skills in hair cutting, coloring, and styling, and passion for staying current with beauty trends. Experienced with hair cutting, coloring, and styling techniques that meet diverse client needs. Utilizes strong communication skills to understand and fulfill client expectations. Knowledge of latest beauty trends ensures up-to-date and stylish results. Results-focused Job Title dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Friendly Cosmetologist with Number years of experience in Area of expertise care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Hardworking Job Title bringing Number+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Salon Cosmetologist

Third Dimension Salon
03.2011 - 01.2013
  • Increased customer loyalty with exceptional customer service, resulting in a high percentage of returning clients.
  • Assisted in training new salon staff members on salon procedures, techniques, and workplace expectations to ensure a cohesive team dynamic.
  • Collaborated with salon management to brainstorm innovative marketing strategies aimed at attracting new clients and retaining existing ones.
  • Delivered outstanding bridal styling services for wedding parties, contributing to memorable occasions for clients.
  • Executed precision haircuts using advanced cutting techniques to achieve desired looks while maintaining healthy hair conditions.
  • Assisted in managing salon inventory for timely replenishment of supplies while reducing waste expenses.
  • Ensured compliance with state regulations regarding sanitation procedures for equipment cleaning and disinfection practices within the salon space.
  • Contributed to a positive work environment by supporting coworkers in their tasks when needed or requested.
  • Maintained a clean and organized work station for efficient service delivery and client comfort.
  • Collaborated with other stylists and team members for smooth salon operations and shared learning experiences.
  • Boosted salon revenue by upselling additional services and products to clients during appointments.
  • Built lasting relationships with clients through engaging conversations and attentive listening during appointments.
  • Enhanced client satisfaction by providing personalized hair and makeup consultations.
  • Managed appointment scheduling efficiently using software systems that allowed seamless booking experience for both staff members and clientele.
  • Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and networking events.
  • Offered specialized treatments such as keratin smoothing therapy and deep conditioning treatments to improve hair health and manageability.
  • Demonstrated excellent time management skills by consistently completing services within allotted appointment times while maintaining quality results.
  • Provided knowledgeable advice on proper hair care routines, including product recommendations tailored to individual needs.
  • Performed various hair coloring techniques such as balayage, highlights, lowlights, and all-over color for stunning results.
  • Promoted the salon''s brand image through participation in community events, social media outreach efforts, or word-of-mouth referrals from satisfied customers.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Answered phone calls and emails to schedule client appointments.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Used social media platforms to promote salon and services.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Demonstrated thorough knowledge of all salon products and services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Offered professional cuts, color services and extensions to salon customers.
  • Increased revenue through effective customer service and inventory management.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.

Barista

Streibel’s Eapresso
08.2007 - 01.2010
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Cultivated positive and inviting caf�� atmosphere, encouraging repeat business and word-of-mouth referrals.
  • Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
  • Created seasonal beverage menu, driving increased interest and sales during holiday periods.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Promoted additional items with beverages, increasing store sales.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Front End Courtesy Clerk

Albertsons
06.2003 - 08.2009
  • Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
  • Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Restocked and organized merchandise in front lanes.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Reduced wait times for customers through quick and accurate scanning of items at the checkout line.
  • Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
  • Facilitated smooth transitions between cashier shifts by replenishing supplies at stations as necessary throughout the day.
  • Demonstrated adaptability by assisting in various departments as needed, providing additional support during peak hours or staff shortages.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Assisted in maintaining store safety by promptly addressing spills or other hazards, keeping aisles clear for customer traffic.
  • Complied with all company policies and procedures related to health regulations, ensuring a safe shopping environment for customers at all times.
  • Participated in ongoing training opportunities to further develop skills and knowledge related to front end operations, staying informed of industry trends and best practices.
  • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
  • Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
  • Provided support in maintaining store security by monitoring entrance and exit points, reporting any suspicious activity to management promptly.
  • Increased productivity within the front end team through effective communication regarding task assignments and priorities during shifts.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Supported a friendly shopping experience by greeting customers upon entering the store and providing helpful directions when needed.
  • Ensured efficient operations by stocking shelves with products and organizing merchandise displays to promote sales.
  • Supported loss prevention efforts by monitoring self-checkout lanes for potential theft or misuse of equipment.
  • Handled challenging situations professionally, resolving customer concerns with a calm and empathetic approach.
  • Promoted sustainability initiatives within the store by encouraging customers to use reusable bags and properly disposing of recyclable materials after use.
  • Assisted colleagues in completing various tasks as needed, contributing to a positive and collaborative team environment.
  • Participated in regular inventory counts, helping to maintain accurate records of available stock levels within the store.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Informed customers of promotions to increase sales productivity and volume.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Negotiated prices, terms of sales and service agreements.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Built relationships with customers and community to promote long term business growth.
  • Developed, maintained and utilized diverse client base.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to team objectives in fast-paced environment.
  • Contributed to event marketing, sales and brand promotion.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Presented professional image consistent with company's brand values.
  • Recorded accurate and efficient records in customer database.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Built diverse and consistent sales portfolio.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Consulted with businesses to supply accurate product and service information.
  • Kept detailed records of daily activities through online customer database.
  • Set and achieved company defined sales goals.
  • Generated advertising brochure for vendor use.
  • Met existing customers to review current services and expand sales opportunities.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Stayed current on company offerings and industry trends.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Barista Manager

Cuppa Bella
06.2005 - 12.2007
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Improved overall product quality through regular staff training on proper brewing techniques, equipment maintenance, and presentation standards.
  • Maintained high standards of food safety by enforcing strict adherence to company policies and local health regulations.
  • Increased efficiency in order fulfillment with improved workflow processes that reduced wait times for customers.
  • Resolved customer concerns promptly and professionally, ensuring continued patronage and loyalty to the brand.
  • Monitored customer feedback to improve barista performance and customer service.
  • Ensured smooth transitions during shift changes with clear communication and thorough handover procedures.
  • Elevated overall store atmosphere with attention to detail in visual merchandising displays that showcased featured products effectively.
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
  • Monitored performance metrics, identifying areas for improvement and implementing changes that resulted in increased customer satisfaction and operational efficiency.
  • Strengthened team morale by recognizing outstanding performance, offering constructive feedback, and facilitating open communication among staff members.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Boosted store sales by developing creative marketing strategies and engaging in-store promotions.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
  • Championed sustainability initiatives within the café operation by reducing waste production through recycling efforts, energy-efficient practices, and sourcing eco-friendly products.
  • Promoted a safe working environment by enforcing proper use of equipment, identifying potential hazards, and addressing any issues quickly to prevent accidents.
  • Collaborated with other managers to develop best practices for store operations and employee development.
  • Implemented successful seasonal menu offerings that attracted new customers while satisfying existing clientele preferences for variety.
  • Contributed to company growth by consistently meeting or exceeding monthly sales targets set forth by upper management.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Developed unique events and special promotions to drive sales.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Sales Associate

Forever 21
05.2003 - 08.2003
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Associate Of Applied Arts - Health Information Management

Tacoma Community College
Tacoma, WA

Associates Degree/High School

Olympic College
Bremerton, WA

Skills

  • Hair styling expertise
  • Fashion Trend Awareness
  • Balayage technique
  • Color correction skills
  • Sanitation Practices
  • Appointment Scheduling
  • Client Consultations
  • Men's grooming
  • Continuing education
  • Cross-selling services
  • Social Media Promotion
  • Scalp treatments
  • Blowout services
  • Bridal Hairstyling
  • Deep conditioning treatments
  • Hair coloring techniques
  • Creative Updos
  • Keratin treatments
  • Chemical Relaxers
  • Precision Haircuts
  • Upselling products
  • Friendly Communication
  • Social skills
  • Hair Coloring and Highlighting
  • Clear Communication
  • Active Listening
  • Hair Styling
  • Hairstyling
  • Decision-Making
  • Client consultation
  • Hair conditioning and styling
  • Physical Strength
  • Relationship Building
  • Salon Management
  • Relationship building and management
  • Customer Consultation
  • Bleaching, dyeing, and tinting
  • Scheduling appointments
  • Sanitation maintenance
  • Product Knowledge
  • Styling Tools
  • Reflective listening
  • Administrative Procedures
  • Beard Trimming
  • Waxing treatments
  • Hair coloring expert
  • Product and Service Explanations
  • Selling and Upselling
  • Issue Resolution
  • Men and women haircuts
  • Chemical Mixing and Application
  • Special Event Hair Styling
  • Sales and Upselling
  • Client Education
  • Sales expertise
  • Product expertise
  • Hair Assessments
  • Trend Awareness
  • Licensed Cosmetologist
  • Anatomy
  • Product Upselling
  • Color matching master
  • Product Demonstrations
  • Strong manual dexterity
  • Body Mechanics
  • Type product expert
  • Cosmetology
  • Investment product sales
  • Braid trained
  • Hair style recommendations
  • Natural nail-care knowledge
  • Psychology
  • Client loyalty building
  • Beauty tool sanitization
  • Beauty trend advising
  • Payment processing expertise
  • Physical power
  • Makeup and skincare

Timeline

Salon Cosmetologist

Third Dimension Salon
03.2011 - 01.2013

Barista

Streibel’s Eapresso
08.2007 - 01.2010

Barista Manager

Cuppa Bella
06.2005 - 12.2007

Front End Courtesy Clerk

Albertsons
06.2003 - 08.2009

Sales Associate

Forever 21
05.2003 - 08.2003

Associate Of Applied Arts - Health Information Management

Tacoma Community College

Associates Degree/High School

Olympic College
Danielle McNeese