Danielle Posada
New Braunfels,TX
Summary
Detail-oriented worker with knowledge of account management and collaborating with other departments. Talented at data entry and analysis with exceptional knowledge of obtaining prior authorizations for the Radiology department.
Overview
14
14
years of professional experience
Work History
Authorization Coordinator
The Hospital At Westlake Medical Center
02.2022 - Current
- Improve patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Streamline authorization processes by implementing centralized tracking system for pending and approved requests.
- Enhanced communication between healthcare providers and insurance companies, reducing delays in patient treatment approvals.
- Collaborate with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
- Increased efficiency in handling authorization cases through effective prioritization based on urgency and complexity levels.
- Provide exceptional customer service to patients, addressing their concerns related to insurance coverage and authorizations promptly and empathetically.
- Review authorizations from payer to determine approved or denied items.
- Calculate estimated copay based on current insurance benefits.
Patient Access Registrar
The Hospital At Westlake Medical Center
06.2010 - 08.2020
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Streamlined registration process for increased efficiency and reduced wait times.
- Maintained accurate patient records with diligent data entry and attention to detail.
- Enhanced communication between medical staff and patients, providing clear explanations of procedures and policies.
- Assisted in training new Patient Access Registrars, sharing best practices for optimal performance.
- Expedited emergency room admissions through a rapid yet thorough collection of critical information.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Practice Manager
South Austin Foot Associates
05.2019 - 07.2020
- Improved practice revenue through effective financial management and strategic cost reductions.
- Developed strong relationships with patients, ensuring high level of care and satisfaction throughout their experience.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Coordinated with insurance providers to streamline billing process and minimize any delays in reimbursement.
- Managed daily practice operations to optimize appointment scheduling, patient records management, and billing functions.
- Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
- Prepared exam room for physician examinations and/or invasive procedures.
- Performed instrument sterilization by operating Autoclave and preparing instrument packets.
Education
GED -
Austin Learning Academy
Austin, TXNo Degree -
Austin Community College
Austin, TXSkills
- Healthcare Regulations Understanding
- Computer Literacy
- Multitasking Capabilities
- Spreadsheet Management
- Prior Authorization Knowledge
Timeline
Authorization Coordinator
The Hospital At Westlake Medical Center
02.2022 - Current
Practice Manager
South Austin Foot Associates
05.2019 - 07.2020
Patient Access Registrar
The Hospital At Westlake Medical Center
06.2010 - 08.2020
GED -
Austin Learning Academy
No Degree -
Austin Community College
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