Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danielle Nicole Bucklon

Tampa,FL

Summary

Quality-driven Compliance Analyst familiar with tracking, documentation and reporting requirements. Assesses work, materials and procedures and recommends adjustments to maintain compliance. Over 15 years of experience and motivated, energetic mindset. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Compliance Investigator

JP Morgan Chase
02.2021 - Current
  • Presented findings from investigations to senior management, providing actionable insights for informed decision-making processes.
  • Maintained up-to-date knowledge of regulatory changes, ensuring proactive adaptability within the organization.
  • Provided comprehensive training to staff, elevating overall awareness of compliance policies and procedures.
  • Reported investigative findings to management and human resources.
  • Facilitated cross-departmental communication regarding emerging risks or significant shifts in existing regulatory landscapes.
  • Managed complex investigations involving multiple stakeholders, fostering open communication and timely resolution of incidents.
  • Reduced risk exposure by consistently monitoring industry regulations and ensuring company adherence to guidelines.
  • Testified in formal company hearings and criminal or civil court proceedings.
  • Worked with designated third-party vendors to input information and verify regulatory compliance.
  • Participated in ongoing professional development opportunities focused on building expertise in relevant compliance domains.
  • Reviewed, documented, and investigated allegations of suspected wrongdoing.
  • Enhanced compliance processes by conducting thorough investigations and identifying areas for improvement.
  • Evaluated third-party relationships for potential risks, safeguarding the company''s reputation and limiting liability exposure.
  • Developed tailored compliance programs that met specific business unit needs while maintaining alignment with overarching corporate objectives.
  • Researched issues and laws related to investigations.
  • Collaborated with cross-functional teams to develop and implement effective compliance strategies.
  • Assisted in the development of policies and procedures designed to prevent future occurrences of non-compliance events.
  • Analyzed data trends related to compliance incidents, delivering targeted recommendations for process improvements based on findings.
  • Served as a subject matter expert in compliance matters, offering guidance and support to colleagues throughout the company.
  • Spearheaded the development of internal resources and training materials, fostering a culture of continuous learning and improvement within the organization.
  • Implemented corrective action plans following identified instances of non-compliance, mitigating potential negative impacts on the organization.
  • Streamlined internal reporting systems for more efficient case management and resolution.
  • Designed metrics-driven performance evaluations for employees involved in key areas of risk management or regulatory oversight.
  • Cultivated partnerships with regulators, industry peers, and external experts to foster a collaborative approach to compliance best practices.
  • Conducted regular audits to identify potential issues, contributing to a robust control environment.
  • Prepared documentation and records for upcoming audits and inspections.
  • Supported and trained customers on compliance-related issues.
  • Developed improvement and corrective action plans to bring operations in line with requirements.
  • Reviewed audit and monitoring reports related to consumer and client activities.
  • Helped create training programs to handle system-wide issues and maintain compliance.
  • Assisted investigation and risk management teams with fraud investigations and risk identification.
  • Updated Alterxy spreadsheets with latest data to enhance strategic planning.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Created and maintained compliant work environment.
  • Identified gaps in existing compliance processes and recommended updates.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
  • Developed and implemented corrective action plans for non-compliance issues.
  • Developed risk assessment models to identify potential compliance risks.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
  • Kept informed regarding pending industry changes, trends or best practices.
  • Assisted with development of compliance objectives and strategies.

Executive Financial Analyst

JP Morgan Chase
01.2018 - 01.2021
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
  • Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
  • Supported executive decision-making by providing data-driven insights on revenue trends and cost drivers.
  • Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
  • Used relevant financial technology to generate reports and recommended courses of action to upper management.
  • Developed forecasting tools to analyze revenue variances and capitalize on industry trends.
  • Performed complex financial and budget analyses to determine requirements and justify requested funding.
  • Reviewed financial reports and streamlined operations to increase productivity and company profits.
  • Collected data from other divisions to support quarterly forecasts.
  • Developed and implemented financial models to analyze complex information and assess health of organization.
  • Initiated process improvements that increased the efficiency of budgeting cycles while maintaining accuracy standards.
  • Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
  • Evaluated proposed projects'' ROI using NPV, IRR, and other financial metrics, helping prioritize initiatives with maximum value potential.
  • Determined pricing, margins and risk factors for active and proposed projects.
  • Analyzed and processed project specifics before capital deployments.
  • Increased stakeholder satisfaction by delivering timely, accurate financial information tailored to their specific needs.
  • Managed corporate watch lists and insurance files.
  • Identified new investment opportunities through thorough due diligence and evaluation of growth potential.
  • Developed corporate investment strategies to drive growth and security.
  • Created and maintained precise and accurate models, charts and reports.
  • Conducted due diligence on potential investments and presented findings to investors.
  • Created financial strategies to optimize portfolio performance and reduce risk.
  • Developed financial projections and forecasts to guide investment decisions.
  • Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
  • Reviewed and analyzed project spending throughout project life cycle.
  • Developed trading strategies to maximize returns on investments.
  • Improved emergency resolution processes to save time.
  • Developed financial models to assess potential investments and identify potential risks.
  • Evaluated performance of existing investments and adjusted accordingly.

Senior Collection Officer

JP Morgan Chase
08.2016 - 01.2018
  • Built long-lasting relationships with key clients through regular communication channels providing updates on their account status and addressing any concerns proactively.
  • Evaluated credit reports to determine appropriate credit limits for existing customers based on risk assessment criteria, reducing potential losses from non-payment scenarios.
  • Increased debt recovery rates with proactive monitoring and follow-ups on delinquent accounts.
  • Championed process improvement initiatives within collections department, resulting in reduced turnaround times for case resolution and increased overall efficiency.
  • Developed innovative strategies to locate hard-to-reach debtors, increasing chances of successful collection efforts.
  • Conducted thorough account reviews before initiating collections actions, ensuring accurate information was used throughout according to procedure.
  • Streamlined reporting procedures for increased accuracy in tracking performance metrics related to collections activities.
  • Managed diverse portfolios of high-value accounts with diligence and professionalism, recovering significant amounts of outstanding debt over time.
  • Improved collections efficiency by implementing streamlined processes and procedures.
  • Analyzed debtor payment patterns to identify trends that informed targeted collection campaigns.
  • Created comprehensive training materials for new hires, enhancing overall team knowledge and productivity.
  • Identified and discussed with management opportunities for improvements to procedures and internal controls.
  • Prepared accounts receivable-related journal entries for accounting month-end close.
  • Responded to requests for new or increased open account credit limits.
  • Responded to customer inquiries and provided detailed account information.
  • Established relationships with customers to encourage payment of delinquent accounts.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Analyzed customer financial records to determine appropriate payment plan.
  • Developed and documented collection procedures and policies to comply with government regulations.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
  • Prepared and submitted legal documents to initiate court proceedings.
  • Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Investigated customer credit references and approved credit lines.

Administrative Operation Manager

Florida Orthopedic Institute
08.2005 - 03.2016
  • Oversee therapy front desk operations ensuring all four clinics run smoothly and all staff are trained accordingly
  • Obtain retro authorization along with completing denials and appeals with a proactive plan
  • Run daily reports to increase patient productivity and financial growth
  • Responsible for obtaining authorization and benefits for therapy services including but not limited to new patients, foot orthotics, splints, home exercise programs, and tens units
  • Communicate with Primary Care Physicians, Insurance companies, and Case Managers to ensure patient care is never interrupted
  • Responsible for scheduling appointments according to patient needs and physician protocol
  • Responsible for ensuring all money transactions are accurate including processing and reconciliation of cash, checks, and credit cards
  • Completes new hire and termination process
  • Completes performance reviews
  • Organize and direct staff meetings
  • Coordinate staffing needs and schedules to include PTO requests and coverage
  • Develop relationships with any patients needing further assistance with questions pertaining to billing or additional information about therapy and provide proper support
  • Conducted monthly in house audits to ensure accuracy of patient reporting, billing and complete and detailed documentation.

Education

Associate Degree in Nursing -

Hillsborough Community College
Tampa, FL
06.2004

Skills

  • Financial Analysis
  • Compliance Control & Reporting
  • Fraud Prevention
  • Risk Management & Mitigation
  • Quality Assurance

References

Available Upon Request

Timeline

Compliance Investigator

JP Morgan Chase
02.2021 - Current

Executive Financial Analyst

JP Morgan Chase
01.2018 - 01.2021

Senior Collection Officer

JP Morgan Chase
08.2016 - 01.2018

Administrative Operation Manager

Florida Orthopedic Institute
08.2005 - 03.2016

Associate Degree in Nursing -

Hillsborough Community College

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Danielle Nicole Bucklon