Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANIELLE S JOHNSON

New Orleans,LA

Summary

Dependable educator with success providing educational assistance and instruction to various levels of learners. Committed to providing students with necessary tools to achieve academic goals, instilling love of learning and cooperative teamwork.

Overview

19
19
years of professional experience

Work History

Teaching Assistant

Encore Academy
New Orleans, Louisiana
03.2020 - 07.2021
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Worked closely with sped students in small groups and 1:1.
  • Assessed student assignments to check quality and completeness before submission for grading.

Guest Educator

Enriched Schools
New Orleans, LA
10.2019 - 03.2020
  • Chose materials and developed lesson plans to enhance skills for individual student.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Exemplified positive behavior for children by assisting with learning. moving around to manage classroom and maintaining safety.
  • Scheduled 8-10 hours per week to provided academic support and tutoring to struggling students.

Interventionist

Renew Schools, 9501 Grant st
New Orleans, LA
06.2016 - 07.2018
  • Worked with children grades 2nd -8th grade building social and behavioral skills, Math and ELA and Science.
  • Assessed and provided reports and recommendations to teachers in reference to students who Also I worked with students 1;1 basis and also in groups of as many as 8 for project based assignments , homework, quizzes and tests.
  • Developed interventions for students currently struggling or at risk of falling behind
  • Collaborated with teachers to assess needs, set objectives and discuss strategies

Customer Service Associate

Dillards Inc, 3301 Veterans Memorial Blvd
Metairie, LA
08.2014 - 02.2017
  • As a sales associate I was responsible for assisting customers with shopping for merchandise on and off the sales floor, assisting with placing in store and over the phone store orders and also checking out guests
  • In addition, I also assisted with making floor plans for the department and contributing my time with helping put together events and fundraisers for the department.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Promotions / Customer Service Relations Representative

Harrah’s New Orleans
New Orleans, LA
05.2012 - 11.2015
  • My position requires me to sufficiently and adequately provide guest with A- 1 quality customer service
  • Supplying guests with basic information about the casino and also, organization and setup for numerous events and shows hosted at the casino.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exceeded goals through effective task prioritization and great work ethic
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Improved operations through consistent hard work and dedication

Customer Service Representative

Sewerage and Water Board
New Orleans, LA
12.2009 - 01.2012
  • I was responsible for opening and closing of several accounts over the greater
  • New Orleans area, and also assisting guests in making arrangements, filing complaints or any needs pertaining to their water accounts.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provided primary customer support to internal and external customers

Child Care Specialist/ Office Assistant

Little Bumblebee Child Development Center
Belle Chasse, LA
08.2003 - 09.2010
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills
  • Helped children develop motor skills in preparation for preschool and kindergarten
  • Developed lessons and activities to promote children's physical and emotional development
  • Maintained all records, file audits, secured require documents for files; answered calls and made calls to current and perspective parents. I also assisted with the application process and collected of all fees and payments associated with the daycare.
  • Enforced rules and managed behavior through developmentally appropriate discipline

Education

Bachelor of Science - Biology, Forensic Science

Southern University At New Orleans
New Orleans, LA
05.2022

Skills

  • Classroom Observation
  • Instructional Techniques
  • Self-Contained Classrooms
  • Student Motivation and Engagement
  • Teacher Support
  • Small Group Support and Assistance
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Upbeat and Positive Personality

Timeline

Teaching Assistant

Encore Academy
03.2020 - 07.2021

Guest Educator

Enriched Schools
10.2019 - 03.2020

Interventionist

Renew Schools, 9501 Grant st
06.2016 - 07.2018

Customer Service Associate

Dillards Inc, 3301 Veterans Memorial Blvd
08.2014 - 02.2017

Promotions / Customer Service Relations Representative

Harrah’s New Orleans
05.2012 - 11.2015

Customer Service Representative

Sewerage and Water Board
12.2009 - 01.2012

Child Care Specialist/ Office Assistant

Little Bumblebee Child Development Center
08.2003 - 09.2010

Bachelor of Science - Biology, Forensic Science

Southern University At New Orleans

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DANIELLE S JOHNSON