Danielle T. Hawley
Lathrop,CA
Summary
Skillful and dedicated program coordinator with office management skills who excels at analyzing and prioritizing. Extensive experience in coordination, planning, and support of daily operational and administrative functions in a highly confidential environment. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
Work History
Staff Assistant, Program Coordinator
Kaiser Permanente
06.2015 - Current
- Inpatient Psychiatry/IUS Referrals Office, Provide complex administrative and project support to a department leadership and case managers using intermediate MS Office skills
- Performs other duties as required
- Creates statistical reports to provide monthly, quarterly, and annual data (or any custom report requests) to meet the informational need of Inpatient Psychiatry sub-regional Chiefs
- Assists Chief IT Engineer with identifying requirements of the new patient hospitalization database housed in Filemaker PRO
- As the principal contact I oversee the data entered in the specialized database in order to safeguard the integrity of the confidential patient data, as well as consolidate and analyzes for trends and variances
- Provide Kaiser contracted mental health facilities with intake data including benefit eligibility, co-pay information, as well as assist case managers with patient billing and claims inquiries
- Process timecards, FMLA and LOA requests for union and non-union employees
- Liaison for department to discuss business processes and administrative issues
- Coordinate project work schedules with department staff assistants to meet department expectations and brings any issues to the Directors attention.
Assoc. Staff Assistant, Administrative Services Manager
Kaiser Permanente
02.2012 - 05.2015
- Provide administrative support to the Facility Supervisor, Sr
- Staff Assistant and Sub-Specialty, Provided coverage for PIC, APIC, MGA and MGA executive staff assistants
- Daily duties include but not limited to ordering money for the facility change fund, order lunches for all CME lunch meetings, scheduling meetings, conference calls, filing, prepare timecards for approval, employee files, copying, and faxing
- Order office supplies, as well as pre-approve all vendor invoices for the APIC’s final approval via OneLink
- Provide daily cash funds and change for receptionists in the Elk Grove/Promenade facilities
- Responsible for planning, set-up and execution of events held within and outside of the facility
- Responsible for purging, updating, and filing of employee files, as well as help Administrative Services Manager with employee on-boarding
- Generated weekly and monthly TIME adjustment reports and conducted TIME audits for management
- Submitted HR Adjustment Request (HRAR) and TIME Add/Change forms for new hires and employees.
Sr. Staff Assistant
Kaiser Permanente Location
09.2010 - 08.2011
- Provided administrative support to the Director of Clinical Education and staff of 8 clinical educators
- Independently managed multiple tasks with constantly changing deadlines
- Proofread, translated, and reformatted over 200 Policies and Procedures between various software packages for adding to the newly created KFH intranet site
- Coordinate and schedule complex meetings
- Develop meeting agendas and furnish materials for Standards Committee meetings
- Recorded and formatted meeting minutes and tracked all action items
- Provided backup assistance to the Sr
- Staff Assistant
Sr. Staff Assistant
Kaiser Permanente
- Provided administrative support for the Sacramento Associate Area Quality Leader and staff
- Daily duties included but were not limited to heavy calendar management, scheduling meetings and conference calls, involvement with handling highly sensitive and confidential proprietary information and documents, filing, copying, and faxing
- Assisted the Risk Management department with filing and data entry of RRFs using Midas
- Processed expenses for AAQL as well as his direct reports
- Order and stock shared equipment and office supplies
- Coordinated events, e.g., travel, printing, and production of promotional materials; coordinate with conference room scheduling to arrange conference rooms and AV equipment
- Created organization charts and presentations in Microsoft Excel and Powerpoint
Education
Diploma -
Mountain View High School
Mountain View, CA06.1994
Skills
- Skills and Qualifications
- Work experience Qualifications: Technical Skills: Professional Skills:
- 15 Years of Administrative Experience
- Budget Management
- Capital Equipment Management
- Project Coordination
- Process Improvement and Implementation
- Purchasing and Sourcing
- EPIC / Health Connect
- Filemaker Pro
- Mainframe (OTRS, PARRS), OneLink
- Microsoft Access, Excel, Outlook, PowerPoint, Word
- Office Supplies and Inventory
- Phone Systems
- Log Keeping
- Administrative Management
- Personnel Management
- Employee Timesheet Processing
Timeline
Staff Assistant, Program Coordinator
Kaiser Permanente
06.2015 - Current
Assoc. Staff Assistant, Administrative Services Manager
Kaiser Permanente
02.2012 - 05.2015
Sr. Staff Assistant
Kaiser Permanente Location
09.2010 - 08.2011
Sr. Staff Assistant
Kaiser Permanente
Diploma -
Mountain View High School