Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Danielle DeWitt

Roseville,CA
I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.
Barbara Corcoran

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
years of professional experience

Work History

Just Like Magic Pet Grooming

Front Desk Receptionist
09.2016 - 11.2023

Job overview

  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Amazon Warehouse

Stower
08.2017 - 10.2019

Job overview

  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Reduced errors in stowed items through meticulous attention to detail and adherence to company guidelines.
  • Enhanced workplace safety by maintaining a clean and organized work environment, minimizing accidents and injuries.
  • Improved team productivity with effective communication, collaboration, and problem-solving skills.
  • Expedited the stowing process for high-priority shipments, ensuring timely delivery to customers.
  • Maintained accurate inventory records by diligently updating tracking systems and databases.
  • Optimized storage space utilization through strategic placement of items based on size, weight, and frequency of use.
  • Streamlined workflow by swiftly identifying and resolving issues related to inaccurate item quantities or locations.
  • Contributed to the achievement of departmental goals by consistently meeting or exceeding individual performance targets.
  • Ensured proper handling of fragile or sensitive materials, reducing potential damage or loss during stowing processes.
  • Effectively managed multiple tasks concurrently within fast-paced warehouse environments without sacrificing accuracy or efficiency.
  • Actively participated in team meetings to discuss progress, address concerns, and collaboratively develop strategies for ongoing improvement in stowing processes.
  • Separated damaged items from functional ones before placing on shelves.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Inspected items for any damages and reported discrepancies to supervisor.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Coordinated with team members to receive shipments and store in proper locations.
  • Performed daily inventory checks to verify recorded totals.
  • Stayed accountable for storage and organization of warehouse merchandise.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Collaborated with other departments to optimize production workflows.

The Henson Family

Personal Assistant
06.2011 - 04.2017

Job overview

  • Displayed absolute discretion at handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Facilitated transportation to and from appointments.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Provided emotional support and companionship to clients.
  • Coordinated appointments with medical professionals.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Attended meetings, took notes and tracked action items.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Participated in team meetings and staff training sessions.

Electric Tan

Front Desk Associate
08.2013 - 09.2015

Job overview

  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Processed payments accurately while adhering to company policies and procedures.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Contributed to revenue growth by upselling rooms or promoting additional services when appropriate.
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Performed basic daily bookkeeping tasks.
  • Used internal software to process reservations, check-ins and check-outs.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Maintained transaction security by verifying payment cards against identification.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Enforced policies and procedures to increase efficiency.

Bel Air Supermarket

Courtesy Clerk
08.2013 - 08.2014

Job overview

  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Increased overall efficiency by assisting with price checks and product location inquiries from customers.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.

Education

Horizon Charter
Lincoln

High School Diploma

Sierra College
Rocklin, CA

Certification Of Completion from Early Childhood Education

Skills

  • Mail Sorting
  • File Organization
  • Office Administration
  • Inventory Control
  • Office Organization
  • Guest Relations
  • Mail Distribution
  • Cash Handling
  • Clerical Support
  • File Management
  • Customer Service
  • Administrative Support
  • Word Processing
  • Time Management
  • Hospitality Best Practices
  • Scheduling
  • Oral and Writing Communication
  • Filing
  • Telephone Etiquette
  • Meeting Arrangements
  • Strategic Planning
  • Researching Skills
  • Sensitive Information Handling
  • Complex Problem-Solving
  • Meeting Scheduling
  • Performance Improvement
  • Verbal and Written Communication
  • Travel Coordination
  • Problem-Solving Skills
  • Hospitality Services
  • Issue Handling
  • Appointment Scheduling
  • Call Forwarding
  • Effective Planning
  • Listening Skills
  • Administrative Skills
  • Decision Making
  • Interpersonal Skills
  • Problem Solving
  • Confidentiality Handling
  • Professionalism
  • Microsoft Office Suite
  • Attention to Detail
  • Resourcefulness
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Stower

Amazon Warehouse
08.2017 - 10.2019

Front Desk Receptionist

Just Like Magic Pet Grooming
09.2016 - 11.2023

Front Desk Associate

Electric Tan
08.2013 - 09.2015

Courtesy Clerk

Bel Air Supermarket
08.2013 - 08.2014

Personal Assistant

The Henson Family
06.2011 - 04.2017

Horizon Charter

High School Diploma

Sierra College

Certification Of Completion from Early Childhood Education

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Danielle DeWitt