Daniel M. Deal
Environmental Program Manager
Blackwood,NJ
Summary
Accomplished Program Manager with a proven track record at Clean Harbors Environmental Services, enhancing program efficiency and stakeholder satisfaction through strategic planning and process improvement. Skilled in project management and critical thinking, I have successfully led cross-functional teams to exceed performance metrics without compromising on quality or safety standards.
Overview
17
17
years of professional experience
Work History
Program Manager
Clean Harbors Environmental Services
05.2022 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Field Services Specialist
Clean Harbors Environmental Services
08.2011 - 09.2022
- Mentored junior technicians in best practices and procedures, contributing to the development of a skilled workforce capable of delivering excellent service consistently.
- Managed on-call rotation schedules among team members to ensure 24/7 coverage for emergency support requests from customers nationwide.
- Reduced operating costs through strategic inventory management, ensuring availability of necessary parts while minimizing overhead expenses.
- Enhanced customer satisfaction by efficiently diagnosing and resolving complex technical issues in the field.
- Established strong relationships with vendors and suppliers, negotiating favorable pricing on parts and equipment while maintaining quality standards.
- Maintained detailed documentation of all service activities, allowing for accurate tracking of work performed and facilitating efficient billing processes.
- Responded quickly to emergency response requests for timely on-call support.
Administrative Program Manager
Clean Harbors Environmental Services
09.2019 - 04.2022
- Established key performance metrics to evaluate program success, driving continuous improvement initiatives across the organization.
- Monitored program effectiveness and identified actionable improvements.
- Maintained comprehensive documentation of all program activities for audit purposes or future reference needs.
- Ensured compliance with all relevant regulations and policies, staying up-to-date on industry best practices to inform decision-making processes.
- Negotiated contracts with vendors and service providers to secure competitive pricing while maintaining quality standards.
- Oversaw daily operations of multiple programs, ensuring timely delivery of services to meet client requirements.
Class B CDL Equipment Operator
Clean Harbors Environmental Services
06.2007 - 08.2011
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Drove vehicles to and from work sites and maintained clean driving record.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
Education
No Degree - Allied Health
Gloucester County College
Sewell, NJCertificate - Computer Networking And Engineering
Chubb Institue
Cherry Hill, NJ12.2001
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Process Improvement
- Decision-Making
- Project Coordination
- MS Office Applications
- Critical Thinking
- Attention to Detail
- Technical understanding
- Good Judgment
- Program Reviews
NJ High School Soccer Referee
High School and Youth Soccer Referee with 8 years experience. Officiated many state playoff games and tournaments. Also officiate various adult indoor and outdoor leagues.
Timeline
Program Manager
Clean Harbors Environmental Services
05.2022 - Current
Administrative Program Manager
Clean Harbors Environmental Services
09.2019 - 04.2022
Field Services Specialist
Clean Harbors Environmental Services
08.2011 - 09.2022
Class B CDL Equipment Operator
Clean Harbors Environmental Services
06.2007 - 08.2011
No Degree - Allied Health
Gloucester County College
Certificate - Computer Networking And Engineering
Chubb Institue