Summary
Overview
Work History
Education
Skills
Timeline
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Daniel R. Mariscal

Burbank,CA

Summary

Dynamic leader with expertise in fuel management and merchandising strategies, developed through experience at Costco and other top retailers. Proven success in increasing revenue and enhancing store operations via strategic team training and meticulous budget control. Demonstrated skills in problem-solving and performance improvement, resulting in notable advancements in customer satisfaction and operational efficiency. Aiming to leverage these competencies to drive further growth in a forward-thinking organization.

Overview

25
25
years of professional experience

Work History

Gas Station Supervisor

Costco
Monterey Park, CA
04.2018 - Current
  • Implemented successful business strategies to increase revenue and target new markets.
  • Scheduling maintenance services for pumps and other equipment as needed.
  • Organizing daily staff schedules and assigning shifts.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Handled customer complaints in a professional manner while resolving issues promptly.
  • Conducting regular inspections of pumps, tanks, hoses, meters, nozzles and other equipment for potential hazards or malfunctions.
  • Coordinating deliveries of fuel products from vendors or suppliers on a regular basis.
  • Enforcing company policies related to employee conduct or personal hygiene standards.
  • Delegated work to staff, setting priorities and goals.

Assistant Store Manager

Toys"R"Us
Alhambra, CA
10.2005 - 04.2018
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Assistant Store Manager

Sport Chalet
Valencia, CA
09.1999 - 09.2005
  • Prepared staff work schedules and assigned team members to specific duties.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Trained new employees on store policies, procedures and customer service standards.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

John Burroughs High School
Burbank
09-2000

Skills

  • Fuel management
  • Merchandising strategies
  • Employee training
  • Budget planning
  • Store operations
  • Performance improvement
  • Problem-solving abilities
  • Budget control

Timeline

Gas Station Supervisor

Costco
04.2018 - Current

Assistant Store Manager

Toys"R"Us
10.2005 - 04.2018

Assistant Store Manager

Sport Chalet
09.1999 - 09.2005

High School Diploma -

John Burroughs High School

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Daniel R. Mariscal