Daniel Vandersteen

Big Ten Gives Back: Support Twin Cities youth facing food insecurity.

• Maintained the flow of the project by welcoming participants, providing instructions, helping pack up the snack packs, and teardown event set up.

Practice with a Purpose: Support youth basketball clinic.

• Helped execute the event by checking in children and their parents, handing out t-shirts and providing directions, moving/lifting equipment, rebounding and encouraging kids during the session, event setup and teardown.

Economic Impact Survey: Support more events coming to Minnesota.

• Recruited fans to take an event sponsored survey focusing on the economic impact for each individual to attend the B10 Tournament. Approached and interacted with strangers in an effort to see more events like the Big Ten Basketball Tournament in Minnesota.

• Assisted with special events and programs at Target Field.
• Provided assistance to photographers by putting over 400 frames on taken polaroid photos.
• Supported engaging, fun, and smooth-running event by helping direct 400 plus fans to different opportunities available at Stadium.
• Maintained clean, neat and productive work space to serve event needs.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.
• Trained and mentored newly hired employees to explain process flow and safety procedures.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Used cash registers and credit card machines to cash out customers.
• Trained and mentored newly hired employees to explain process flow and safety procedures.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Assisted with dining room set up prior to and after service period.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Trained and mentored newly hired employees to explain process flow and safety procedures.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Assisted preparation of food plates, overseeing quality and appearance.
• Confirmed proper placement of products and side items while implementing special instructions.
• Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.

• Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

• Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots, pans, or other items used often by kitchen staff.
• Kept work area clean, dry and free of debris to prevent incidents and accidents.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Trained and mentored newly hired employees to explain process flow and safety procedures.

• Followed verbal and written instructions to properly move and ship products.
• Arranged items at destination according to customer requests and instructions.
• Packaged items in padded blankets and tape to protect from damage.
• Moved furniture and boxes using utility dolly.